Employee Assistance Program
Ohio University's Employee Assistance Program (EAP) is offered through IMPACT Solutions. Ohio University employees, spouse/partners, dependents (26 and younger), household members and parents/parents-in-law are eligible to use any of the IMPACT services. Your participation in the EAP is voluntary and completely confidential. No information will be released without prior written consent.
Please visit Impact Employee Assistance (enter 'ohiou' as the company code) or call 800-227-6007 to get started.
Program features include:
- Confidential 24/7 live in-the-moment support
- Professional face-to-face, virtual, and telephonic counseling
- Assistance with issues such as: childcare, eldercare, parenting, financial & legal issues, health & wellness, emotional well-being, educational needs, daily living and much more
- Easy access to thousands of articles, webinars, podcasts, and tools on the Member Portal
- Impact Benefit Overview [PDF]
- Impact's Member Portal and App Flyer [PDF]
- Watch Impact's EAP Video
Health Navigator
Faculty, staff and family members also have access to the Health Navigator [PDF] through Impact Solutions. Health Navigator provides:
- Guidance regarding a new, critical, or complicated medical diagnosis
- Expert opinions for a serious medical condition
- A change in treatment approach from your physician or specialist
- A recommendation for surgery or major procedure
- Access to a top specialist or routine care doctor
- A dedicated Care Advisor to help you work through and understand any medical situation you or your eligible family may be facing
To access this valuable service, members should contact Impact Solutions at 1-800-227-6007.