Ohio University

Employee Assistance Program

Ohio University's Employee Assistance Program (EAP) and Work/Life program is offered through Impact Behavioral Healthcare Services. The EAP is available to all Ohio University employees and their family members.

Visit Impact Employee Assistance and enter 'ohiouniversity' as the username under the heading Member Login to access informational materials and resources.

Program features include:

  • Confidential 24/7 live professional assistance (1-800-227-6007)

  • Unlimited provider referral assistance with issues such as: childcare, eldercare, parenting, financial & legal issues, health & wellness, emotional well-being, educational needs, daily living and much more

  • Professional face-to-face counseling with priority scheduling based on your needs

  • Unlimited telephone guidance, counseling, coaching and crisis intervention

  • Telemental Health Services [PDF]

  • Plus more....

Participation is on a voluntary basis; the relationship between the employee and counselor is completely confidential. No information will be released without prior written consent.

Personalized Medical Guidance

Faculty, staff and family members have access to the Personalized Medical Guidance (PMG) program [PDF]  through Impact Solutions. PMG provides:
  • Education and guidance for medical questions

  • Assistance in navigating the healthcare system

  • Access to an expansive advisory network

Experienced advisors serve as your healthcare guides and educators for:

  • Questions regarding medication costs, side effects and alternatives

  • Information on health concerns and medical diagnoses

  • Appointment assistance

  • Questions about medical procedures and test results

  • Understanding "Doctor talk"

  • Lifestyle changes to improve wellness

To access this valuable service, members should contact Impact Solutions at 1-800-227-6007.