Online and Telehealth Resources

Anthem LiveHealth Online

Provides video/phone consultations with physicians and mental health counselors including psychiatrists. Telehealth visits with an Anthem network physician through the physician’s telehealth technology and Live Health Online are covered with a $25 office visit copay.

Visit livehealthonline.com or call 1-888-548-3432 from 8 a.m. to 8 p.m., seven days a week.

Learn more about getting support from doctors, therapist and psychiatrists anytime [PDF]

Anthem Telehealth Benefits with an Anthem Network Provider

Telehealth visits with an Anthem network physician through the physician’s telehealth technology (not just Life Health Online) are covered with a $25 copay.

Anthem Sydney Care Mobile App

The Sydney Care mobile app [PDF] is available for free from the App Store® or Google Play™. 

Impact Solutions Telemental Health Services

Provides access to licensed counselors and referrals to licensed counselors.  All you need is a computer, tablet or smart phone with a camera and internet access. Call 1-800-227-6007 to schedule an appointment. The first 6 visits of plan year with an EAP/Impact or Anthem Network Provider are free, after 6 visits there is $25 co-pay.

Review Telemental Health Services [PDF] for further details.

Impact Solutions Work/Life Referrals and Assistance

Includes unlimited provider referral and assistance with issues such as: childcare, eldercare, parenting, financial & legal issues, health & wellness, emotional well-being, educational needs, daily living and much more.