Cleveland Physical and Behavioral Health Resources
Student Support Services - Cleveland
Health Resources
Please contact Anthony Tizzano, MD, Director of Student and Learner Health at Cleveland Clinic if you need assistance establishing care with a primary care or specialty care physician at the Cleveland Clinic. Dr. Tizzano is available to aid in your pursuit of health screenings, immunizations, contraception, STIs, and general student health. He can be reached at by calling or texting 330.464.2111, or by emailing tizzana@ccf.org. Additional information about seeking care within the Cleveland Clinic system can be found here. You may also seek care from a provider outside of the Cleveland Clinic system, so long as they are covered under the student health insurance plan. For prompt treatment of minor illnesses and injuries, there are a variety of express and urgent care locations in our area.
Behavioral Health Resources
Hope Behavioral Health
Medical school is stressful for most students. It is normal to feel overwhelmed at times. The increased responsibility to attend to academic demands with the amount of material to learn and time that must be dedicated to studying is substantial. In addition, other aspects of life, such as family, friends and self-care, are just as important to make time for. Sometimes, the stress associated with trying to balance medical school with other parts of life leads to psychological distress, which can emerge as anxiety, depression, relational difficulties and burnout, among other concerns. While seeking help through talking with friends and family may be sufficient support to get through more stressful times, many times students need additional, unbiased support. Hope Behavioral Health, which provides counseling and psychological services, is available to provide this support at the Heritage College of Osteopathic Medicine at Cleveland. Many students who come to Hope Behavioral Health are looking to learn how to cope with the demands of medical school more effectively and are working toward finding greater balance and well-being in their lives. Others seek counseling to deal with broader life and relationship issues. Whatever the focus, students are encouraged to seek the support they need to be successful.
Flyer for Hope Behavioral Health
Hours and Staff
You may schedule an in-person or virtual counseling session with mental health services from Hope Behavioral Health by making an appointment with the embedded psychologists, Melinda Phillips, LPC or Shavaun Jones, LPCC-S. Appointments can be made by calling Hope at 800.642.4560, Ext. 1, or by visiting Hope Behavioral Health. Make sure you identify yourself as a Heritage College student and ask about the Heritage College embedded counselor's availability. Please see location and times below.
Heritage College Embedded Psychologist Hours
Melinda Phillips, LPC
Melinda’s bio can be viewed here.
Tuesday, 10 a.m. to 1 p.m.
Wednesday, 10 a.m. to 1 p.m.
Thursday, 10 a.m. to 1 p.m.
Shavaun Jones, LPCC-S
Shavaun’s bio can be viewed here.
Tuesday, 4 p.m. - 8 p.m.
Saturday, 10 a.m. -12 p.m. (hours via telehealth)
Additional Mental Health Resources
Students who are experiencing a behavioral health emergency are encouraged to go to their nearest emergency room or call 911. The National Suicide Prevention Lifeline is accessible 24 hours per day and seven days per week. Call or text 988.
Students utilizing behavioral health services should first inquire with their insurance company either by phone or online regarding their behavioral health coverage. Some things to ask include information regarding deductibles, co-pays, number of visits and specific services covered including assessment and testing. Students seeking psychiatric services should obtain a copy of their formulary (i.e., a list of medications covered under the prescription plan). Before visiting any of the following locations, students should first call to ask about accepted insurance plans, income-based sliding-scale fee structures and availability of services sought.
Highland Springs
4199 Mill Pond Drive, Highland Hills, OH 44122, 216.302.3070
http://www.highlandspringshealth.com/
Highland Springs is a newly constructed, 72-bed behavioral health hospital offering inpatient and outpatient mental health and addiction treatments to adults and their families. They offer 24/7 access to free behavioral health screenings. When in crisis, they are available for immediate treatment.
Medical Student Assistance Program
https://www.ohio.edu/medicine/admissions/accepted/survival-manual/msap
The Medical Student Assistance Program is a committee of Heritage College staff and faculty dedicated to identifying, addressing and supporting students who experience impairment due to psychiatric illness, alcoholism and/or substance abuse. The committee is guided by humanitarian concerns and strives to support students and help them return to pre-impairment. MSAP promotes recovery and wellness rather than judgment and blame.
CARE Team
https://www.ohio.edu/deanofstudents/reporting
740.593.1800, 345 Baker University Center
Ohio University seeks to provide a safe and secure environment within which students can successfully pursue their academic and personal goals. Occasionally, students exhibit behavior or communicate in a fashion that raises concern - for the student's welfare or for the welfare of others in the community. In order to best respond to such occurrences, the Office of the Dean of Students maintains and coordinates the activities of the CARE Team. The purpose of this committee is to ensure a timely and coordinated university response to students whose behavior is disruptive to others around the student by way of raising alarm, fear or other concern, or reflects a credible potential for harm to self or others.
Student Accessibility Services
https://www.ohio.edu/university-college/student-accessibility-services
740.593.2620, 348 Baker University Center
The mission of Student Accessibility Services is to ensure equal opportunity and access for members of the Ohio University community. Central to this mission is the development of an academic environment that is accessible to all people without the need for adaptation. While working toward the goal of full inclusion, accommodations must still be provided on an individual basis.
Survivor Advocacy Program
740.597.7233, Lindley Hall 034, 038
https://www.ohio.edu/survivor/
The Survivor Advocacy Program's mission is to provide confidential support and advocacy services to student survivors of sexual assault, dating/domestic violence and stalking. SAP works to increase student survivors' access to support and resources through trauma-informed advocacy and empowerment.
University Equity and Civil Rights Compliance
740.593.9140, Lindley Hall 006
https://www.ohio.edu/equity-civil-rights/
The Office of University Equity and Civil Rights Compliance ensures that the university maintains an employment and educational environment that is free from discrimination and harassment. ECRC monitors the educational environment and workplace to stop, remediate and prevent discrimination on the basis of protected status. We make policy recommendations, offer training and provide avenues for the resolution of grievances that are based on protected status. This includes discrimination on the basis of race, color, religion, age, ethnicity, national origin, national ancestry, sex, pregnancy, gender, gender identity or expression, sexual orientation, military service or veteran status, mental or physical disability or genetic information.
Ombudsperson
740.593.2627, 501 Baker University Center
The Organizational Ombudsperson serves in a unique role within the university by assisting members of the university community with issues internal to Ohio University and in providing a proactive voice regarding issues that are arising throughout its various campuses. The Office of the Ombudsperson is a confidential service open to all students, employees, alumni, parents and community members at Ohio University. The overarching mission of the Office of the Ombudsperson is twofold: to ensure that every member of the university community receives equitable and fair treatment and due process, and to support and facilitate a positive working and learning environment.
Office of Inclusion
740.593.2209, Grosvenor 030
https://www.ohio.edu/medicine/about/offices/Inclusion/
The Heritage College Office of Inclusion develops and implements strategies, programs and activities on all three of our campuses that promote diversity through educational learning experiences and cultural competency training for students, faculty and staff. The Office of Inclusion provides an online Discrimination and Bias Incident Reporting Tool, which is available to report bias or hate-motivated incidents you may witness or experience in our academic community. You can find the link for the online Discrimination and Bias Incident Reporting Tool on the Inclusion website.
Financial Emergencies
740.593.2160, Heritage College Student Affairs - Office of Financial Aid, Grosvenor 008, Athens, Ohio 45701
https://www.ohio.edu/medicine/admissions/financing/
The Office of Financial Aid is available Monday through Friday, 8 a.m. to 5 p.m., to assist students with financial questions and issues. Students who are experiencing financial crisis are encouraged to contact Wes Wilson, associate director of financial aid.
For more information on area resources, please contact Rachel Moore or call 216.295.7525.