Why don’t the airline fares in Concur match the fares I see online?
All travel sites show the same airline fares, regardless of travel site or travel provider. Currently, in Concur, Basic Economy Fares are not displayed and have been unallowable to-date under University policy. However, the allowability of Basic Economy Fares is being discussed a part of the new policy. Another reason you may not have seen the same fares in Concur is because the default filters were set to display airlines based on the number of stops. In FY2018, the Concur default filter was changed to display the lowest fare first, unless you've changed your filtered view in Concur.