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Travel Services: support resources, open labs, and training

April 3, 2019

On April 1, Christopherson Business Travel (CBT) became the University’s new travel management company and the University travel policy was updated. There are a variety of resources available to help support users through this change.

Training and Support Resources

Go-Live Support

Open Labs and Information Sessions will continue through the second week of April.

  • Register for Information Sessions
    • These sessions will review the changes related to University travel, introduce CBT representatives and provide a live walkthrough of the Concur travel booking process.
  • Register for an Open Lab
    • Finance staff will be on-hand to help individual’s book actual travel, live in Concur.
    • Walk-ins are welcome but these sessions will be on a first-come, first-serve basis due to room occupancy limitations.
    • Laptops will not be necessary as these will be held in the WUSOC 175 computer lab.

Self-paced Training

The following e-learn courses are available to guide users through the travel process:

The following training course will be available in the coming weeks:

  • Booking Group Travel

You can enroll in these courses by visiting the Professional Development Pathways site.

Travel Website

Visit the for reference and support materials that have been prepared to guide users through the transition.

How to contact CBT

For travel booking assistance or questions, contact CBT by phone or email. They are available 24/7.


Please direct feedback, comments or questions to Finance Customer Care at 740.597.6446 or