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Housing and Residence Life
Living Learning Center 215
111 South Green Drive
Athens, OH 45701
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740.593.4089
Housing and Residence Life

Off Campus Living FAQ

Frequently Asked Questions About Landlords and Property Managers

Living off campus can provide students with valuable independence and a chance to create their own living environment, but it also brings a range of challenges, especially when dealing with landlord issues. Many students find themselves navigating complex lease agreements, maintenance requests, and disputes about security deposits for the first time. Understanding these topics is crucial for ensuring a smooth rental experience and protecting their rights as tenants. Frequently asked questions (FAQs) can provide valuable insights and guidance, helping students feel more confident in their off-campus living situations.

 

My landlord/property manager has not responded to my request for repairs. What can I do?

If your landlord or property manager has not responded to your request for repairs in a timely manner, there are several steps you can take to address the situation. First, ensure that you have documented your repair request, including dates and any correspondence. This documentation can be crucial if you need to escalate the issue later.

Next, consider reaching out to your landlord or property manager again, either through email or a phone call, to follow up on your initial request. Sometimes a gentle reminder can prompt a response. If that doesn’t work, you may want to review your lease agreement for any specific terms related to repairs and maintenance, as this can help you understand your rights and the landlord's obligations.

If the issue persists and you still do not receive a response, you can take further action. Many areas have tenant advocacy organizations or legal services that provide resources for renters facing challenges with their landlords. One such resource is the Center for Student Legal Services, which can offer guidance on how to navigate the situation. They may suggest options such as sending a formal written notice, filing a complaint with local housing authorities, or, if necessary, pursuing legal action to ensure that necessary repairs are made.

Ultimately, knowing your rights and having a clear plan can help you effectively address repair issues and hold your landlord accountable.

My landlord/property manager or other staff have entered the residence without notifying myself or my roommates. Can they do this?

If your landlord, property manager, or any staff member has entered your residence without prior notification, it's important to understand your rights as a tenant. In most jurisdictions, the law typically requires landlords to provide at least 24 hours' notice before entering a rental unit, except in emergency situations, such as a fire or flood. This rule is in place to protect your privacy and ensure you have the opportunity to prepare for their visit.

If you believe your landlord has made an illegal entry into your home, you should first document the incident. Note the date, time, and circumstances of the entry, and gather any relevant communication that shows you were not informed. This information will be essential if you decide to take further action.

After documenting the incident, consider addressing the issue directly with your landlord or property manager. A polite but firm conversation can sometimes resolve misunderstandings or miscommunications. If this does not lead to a satisfactory resolution, or if unauthorized entries continue, you may need to escalate the matter.

The Center for Student Legal Services can provide resources to help you navigate this situation. They offer a formal complaint form that you can fill out and submit to your property manager, outlining your concerns regarding the unauthorized entry. This formal approach can emphasize the seriousness of the issue and may encourage your landlord to adhere to legal requirements moving forward.

Taking these steps can help ensure your rights as a tenant are respected and establish clear boundaries regarding access to your home.

My landlord/property manager has withheld part or all of our security deposit. Is there anything I can do?

If your landlord or property manager has withheld part or all of your security deposit, it’s important to understand your rights and the steps you can take to address the situation. First and foremost, make sure you provide your landlord with your forwarding address in writing when you move out. This ensures they know where to send your security deposit and any correspondence regarding it.

Once you've vacated the property, your landlord is typically required by law to return your security deposit within 30 days. If you don’t receive the full amount back, the landlord must provide an itemized statement detailing any deductions made. This statement should explain the reasons for each deduction, such as repairs for damages beyond normal wear and tear or cleaning costs.

To enhance your chances of receiving a fair amount of your security deposit back, consider documenting the condition of the property when you move in and when you move out. Taking photos or videos can serve as evidence of the property's condition and can help dispute any unjust claims your landlord may make.

If you believe your security deposit is being unfairly withheld, you have several options. You can start by discussing the issue directly with your landlord, presenting any evidence you have regarding the property’s condition. If a resolution isn’t reached, you may want to send a formal written request for the return of your deposit, referencing relevant laws regarding security deposits in your area.

For further guidance and resources, including specific actions you can take during your move-in and move-out process to protect your security deposit, visit the Center for Student Legal Services. They offer valuable information and support to help you navigate disputes with your landlord, ensuring you understand your rights and can advocate for a fair outcome.