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Website Resources

Roles and Responsibilities

This page is aimed at providing information, answers and assistance to Heritage College faculty, staff and students regarding the college website. The college's External Relations team provides strategic guidance and support for web management, while each department is in charge of updating content in its areas of expertise.

These Two Systems Support Website

  • Drupal, an open-source web platform, is the content management system (CMS)
  • A university-wide online calendar system manages events, some of which display on the college website

Website

How can I get my staff directory information updated?

Any updates to HCOM Faculty or Staff profiles can be requested using the UCM Faculty Staff Profile Update Form.

How can I report errors on a web page (broken link, misspelled text, outdated linked document, etc.)?

Determine who manages the page from the list below and alert them to the error.

View Website Manager Directory  If the manager is the Web Content Team, then submit the UCM Request Form to request a page edit.

How can I report problems in a top menu or lefthand navigation menu?

Email the Heritage College Communications Office at com-communications@ohio.edu, being sure to include the following:

  • Menu location (top of page or lefthand side)
  • URL of the page where the menu is displayed
How can I request significant website modifications (adding/reorganizing sections, navigation menus, etc.)?

Major changes to the website, as well as training and support for content managers, is coordinated through the Heritage College Communications Office. The office works from a prioritized list of college website projects and tackles new ones as as resources permit.

To request a significant website modification, you can submit a technology request (select category External Relations, subcategory Website).

 

How can I gain access and training for web management system?

For the quickest response, submit a technology request (select category External Relations, subcategory Website).

All Drupal training is offered online and is self-paced. Departmental content managers will need to familiarize trainees with the workflow in their area. You will receive training information after you have been granted Drupal access.

70

Number
of college personnel
managing web content

1,000

Pages comprising
Heritage College
website 
(among OHIO's largest)

35%

Proportion of visitors
who view site
from mobile device

Help Guides for Web Content Managers

UCM Website Help Hub

Drupal Login


For Human Resources Staff

UCM Faculty Staff Profile Update Form


Using SharePoint

How does Heritage College use SharePoint groups?

Documents linked from the Heritage College website are stored in Drupal, the website content management system. 

 

College and university departments also use SharePoint to share and collaborate on documents (not linked from the website). Here are the main folder groups:

HCOM-Website

Some current documents linked to the college website are managed in this group, and editing access is restricted to web content managers. SharePoint is being phased out of website linking. All documents linked from the website must be accessible and submitted through the web team in order to be uploaded using the Document Management Form.

HCOM-All Employees (InfoCOM)

Internal college resources are stored in the InfoCOM subfolder, and all college faculty and staff are given access to view/download documents here. But only subfolder managers have access to upload, change or remove documents. See who they are (OHIO ID required).

Departmental and Campus Groups

These groups (HCOM-Academic Affairs, HCOM-Admissions, etc.) are for document sharing and collaboration within work groups.  

If you're a new Heritage College employee or student worker needing access to a folder group, request it below by selecting your campus (OHIO ID required):

ATHENS CAMPUS

CLEVELAND CAMPUS

DUBLIN CAMPUS

 

How can I gain access to the college's SharePoint groups?

New hires typically receive access to departmental SharePoint groups during the employee-onboarding process.

Only college employees who manage web content are granted access to the HCOM-Website group in SharePoint. (Note: that this process is changing and eventually most people will not need access to HCOM-Website group.)

If you are a Heritage College employee needing access to HCOM-Website or any other SharePoint group, here's what to do:

1. Request access by selecting your campus and completing a tech request form:

Athens Campus

Cleveland Campus

Dublin Campus

 

2. Once you're granted access, you'll receive an emailed invitation to follow the group.

Where can I find information about subfolder managers for the college's web-linked documents?

This spreadsheet details who manages each area within the two main subfolders (HCOM-Website and InfoCOM) that contain documents linked to the website:

SHAREPOINT subfolder managers for InfoCOM and Web Documents for HCOM (OHIO ID required)

Where can I learn how to manage documents linked from the website?

It is best practice to only link to PDFs on the website if absolutely necessary. Adding content directly to a webpage is the most readable and accessible way to manage content.

Manage Documents

PDFs must be remediated (made accessible by our third party vendor) before they can be linked.

PDF Remediation

 

Online Calendar

The Heritage College Events Calendar is part of an Ohio University-wide system called Active Calendar. Also in this system is the central OHIO Calendar of University Events, or CUE, along with calendars for the College of Health Sciences and Professions, Russ College of Engineering and Technology, and other campus units. These calendars are all separate, but calendar administrators can share events between them.

Steps

Submit

decorative calendar icon

Submitter logs into the calendar system, supplies information, and submits the event for review.

Approve

decorative checkmark

Calendar administrator reviews event information and publishes it to to university calendar.

View

decorative

Events approved by an administrator display on the calendar. Selected events also display on the college's home page and other pages.

Who submits calendar events?

Anyone with an OHIO ID may submit a calendar event, but the submission must be reviewed and approved by a calendar administrator before it displays on the public calendar.

How do I create or edit an event?
How does the Heritage College Events Calendar differ from the Microsoft Outlook Calendar?

The Events Calendar does not replace any of the Heritage College’s processes for reserving rooms, arranging videoconferencing, etc. But it's useful for publicizing events to a wide audience – college-wide, campus-wide, community-wide.

USE EVENTS CALENDAR FOR PUBLICIZING EVENTS:

  • Guest Lecture Series
  • Workshops, seminars, summits and conferences
  • Mobile clinic events for the public

USE MICROSOFT OUTLOOK TO COMMUNICATE EVERYDAY ORGANIZATIONAL ACTIVITIES:

  • Staff meetings
  • Conference calls
  • Job candidate interviews

USE BOTH CALENDARS FOR SOME EVENTS:

  • Convocation
  • Commencement
  • Heritage College Community Forums