Unable to view Delete and Append button in Concur Expense
On Tuesday, February 5, the Concur Expense user interface was upgraded to a new version. Finance has received several calls since the upgrade from users that could not view the Delete/Detach and Append buttons. In some cases, simply reducing the zoom to 100% will allow the buttons to be viewed properly. In other cases, it is a browser-related issue so please ensure you are using a supported browser for Concur.
| Browser and version | Desktop operating system |
|---|---|
| Firefox 64.0** 63.0** 62.0** | Windows 10, Windows 8.1, Windows 7 (SP1), Mac OS X 10.4 or later |
| Google Chrome 71.0** 70.0** 69.0** | Windows 10, Windows 8.1, Windows 7 (SP1), Mac OS X 10.4 or later |
| Microsoft Edge 44** 42** | Windows 10 |
| Internet Explorer (IE) 11.0*** | Windows 10, Windows 8.1, Windows 8, Windows 7 (SP1) |
| Safari 12** 11.0** 10.0** | Mac OS X version 10.11 or later |
| Mac OS X version 10.9.5 or later | |
| Mac OS X version 10.8 or later |
Please be aware that IE has an issue with attaching multiple receipts. Users can see the Append and Detach buttons if they attach one receipt. If they attach multiple receipts by clicking on the Append button and save the expense, both the Append and Detach will disappear. Finance is aware of the issue and is actively working with Concur to resolve this issue.
If you continue to have browser-related issues, please reach out to the OIT help desk at 740.593.1222.