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IT Advisory Community: Device Support and Software

The Device Support and Software Advisory Community is open to OHIO students, faculty, and staff who have an interest in device support (managed computers and printers, virtual desktops, digital signage, etc.) and software (licensing, sales, and negotiations).

 

At a glance

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Recent activity

  • The Device Support and Software services have combined into one advisory community
  • Discussed supply chain challenges
  • Announced upcoming changes to the Technology Review form
  • Shared updates regarding Adobe Creative Cloud and Windows 11
  • Reminded participants of IT Security standards
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Next meeting

  • Next meeting is on Wednesday, September 7 from 10:00 - 11:00 a.m.
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Join

  • Advisory communities are open to all
  • Participate by joining our Microsoft Team for the community

Service roadmap

IT Services roadmaps display where we currently are and where we expect to be in the coming months and years in regards to technology at Ohio University. This Advisory Community is one of the major channels that influences the roadmap and IT's future work for the service.

To view the Software roadmap, navigate to our IT Services roadmaps webpage. Under Available roadmaps, in the Service dropdown menu, select Software.

Recent activity

Advisory communities not only provide a means for participants to engage with OHIO IT, but they also provide a platform for faculty, staff, and students to influence technology decisions based on their needs and experiences. In the past several months, this advisory community has:

  • As announced at the June 7th meeting, the Device Support and Software services have combined into one advisory community. This change hopes to promote collaboration and a shared understanding of device and software needs.
  • Discussed slowdowns in supply chains that are currently impacting hardware purchases. Computers are on backorder for 2-3 months and A/V equipment for 4-6 months.
  • Shared upcoming changes to Technology Review form so that it better reflects requirements of the Ohio Revised Code, ORC, Section 9.27 and the European Union's General Data Protection Regulation.
  • Announced that Adobe Creative Cloud has been successfully updated on about 90% of machines.
  • Shared that Windows 11 is now available for users who want it, but that increased device requirements make a "quick push" difficult to achieve. Windows 10 will be retired in October 2025.
  • Reminded participants of IT Security's standards, which continue to drive changes in Device Support and Software areas.

Advisory Community facilitators

Device Support facilitator

If you have any questions about Device Support, contact Elyshia Taylor:

 

Contact Elyshia via Teams

Contact Elyshia via Email

Photo of Elyshia Taylor
IT Product Manager; Service Owner: Device Support, Printing, Research Computing
OIT

Software facilitator

If you have any questions about Software, contact Renee Perry:

 

Contact Renee via Teams

Contact Renee via Email

Renee Perry
IT Acquisitions Manager; Service Owner: Software
OIT

How to Participate

Advisory Community meetings are flexible and open. Anyone can attend. To get the most out of the experience, we recommend joining a special Microsoft Team that we have created to keep track of community-related conversations, documents, and meeting dates:

Dialog to join the Device Support & Software Advisory Community on Teams
  1. Sign up for the Device Support & Software Advisory Community on Microsoft Teams.
  2. When prompted, either:
    • Download the Teams app, or
    • Use the web app instead
  3. Check your email for a welcome message with more information on how to get the most out of the online group.

Any time the community meets, an online meeting space will be available inside of Microsoft Teams that you can use to participate remotely. The community's space in Teams also can be used to conduct chat-based conversations outside of scheduled meetings.

We also will post relevant files in the Team, such as agendas and minutes.

How to add Advisory Community meetings to your Outlook calendar

Once you have joined the Community on Teams:

  1. Locate a post with a purple calendar invite.
  2. Select the calendar invite and click Add to Calendar.

Meeting Schedule

Meetings will take place at least once per quarter with additional sessions scheduled as needed to accommodate time-sensitive discussions or to address demand. The three most recent meetings are listed below.

Date Time Location Agenda & Minutes
09/07/2022 10-11:00am Teams meeting
  • September 7 agenda forthcoming
6/7/2022 10-11:00 am Teams meeting
3/16/2022 10-11:00am Teams meeting
12/15/2021 10-11:00 am Teams Meeting

 

View all agendas, minutes, and slide decks