2016 IT Security Seminar
Paperless faxing now available for all employees
OHIO guest WiFi now offers open access
Fall clicker options: Top Hat and TurningPoint 5

Need Help?

Submit a work request to OIT

download antivirus software?

How do I find information about clearing my browser cache?

You can find information on clearing your browser cache by visiting the following web page:


The site includes instructions for clearing your browser cache on the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Internet Explorer
  • Opera
  • Android
  • iOS
  • Windows Phone

request an SSL certificate?

Please fill out form located at this web page:


access the university's VPN?

Use info from the page including link for vpn access


get my Ohio password reset, employee?

If you have secret questions set for your OHIO ID, you can reset your password yourself:

Reset your password online

If you don't have secret questions, please visit our password reset page.

get my Voicemail password reset?

You can get your voicemail password reset by contacting the operators at 740-593-1000. 

get a network switch?

Network switches are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus.  They can be borrowed for the dorms or purchased for personal use.

 Hubs, Switches & Routers

  • 5 port 10/100 Mbps switch - $30.00
  • 8 port 10/100 Mbps switch - $40.00
  • 4 port router (off-campus use only) - $45.00
  • 8 port router (off-campus use only) - $80.00

power on or off my wireless antennae?

On a Mac

1. Select the Apple icon.

2. Click on "System Preferences".

3. Next, select "Network".

4. Select the Airport tab on the left hand side.

5. Click the button, "Turn Airport Off".

On Windows

1. Many laptops have a switch or function (fn) key that will turn wireless off.

2. If there is no switch, the wireless adaptor can be disabled in the follow manner:

a. Select the blue globe (Start Menu)

b. Select the Control Panel.

c. Select "Network and Sharing Center".

d. Select change adapter settings.

e. Right click on "Wireless Adapter" and select "disable".

f. Repeat the steps to reenable, this time selecting enable instead of disable.

find the minimum requirements for bringing a computer to campus?

reset my OHIO password - student or applicant

If you have secret challenge questions set up for your OHIO ID, then you can reset your password online:

Reset your password online

You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.

If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.

Welcoming Chief Information Officer, Craig Bantz

Craig Bantz