find my MAC/Physical Address?
How to find your MAC address (PDF) has instructions for many common operating systems and devices.
If your device is not listed in the above PDF guide, you can do a Google search for online instructions using your device's model name and a phrase like "find my MAC address" as the search terms, or you can try contacting the store or manufacturer.
request an SSL certificate?
Please fill out form located at this web page:
access the university's VPN?
Use info from the page including link for vpn access
get my Student/Applicant PID?
To obtain your PID you may contact the Admissions Office at 740-593-4100 or by email at email@example.com.
reset a network switch?
1. Unplug the power cable from the wall outlet.
2. Check and make sure the Ethernet cable from the wall is plugged into the uplink port.
3. Make sure an Ethernet cable is connected to the computer.
4. Plug the power cable back into the wall outlet.
get an Ethernet cable?
Ethernet cables are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus. They may be borrowed for the dorms or purchased for personal use.
report a wireless outage or issue?
Call the service desk at (740)593-1222.
get assistance setting up my computer on the wireless network?
For telephone help, call the service desk at (740)593-1222. Walkup support is available at the Technology Depot in Baker Center 112.
locate a computer lab?
Alden Learning Commons Lab: http://www.library.ohiou.edu/serv/lc/index.html
Baker University Center Lab: http://www.ohio.edu/oit/techdepot/bakerLab.cfm
find the minimum requirements for bringing a computer to campus?