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Outage report: Network, Aug 24-27
 
Outage report: Network, July 31, 2015
 
New features coming to web version of Catmail
 
Microsoft releases critical update for Windows: Users urged to update

Need Help?

740.593.1222
OR
Submit a work request to OIT

reset my OHIO password - student or applicant

If you have secret challenge questions set up for your OHIO ID, then you can reset your password online:

Reset your password online

You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.

If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.

configure Catmail on my phone/tablet/etc?

If you want to configure your smart phone, tablet, or other mobile device to check Catmail, Microsoft has a handy how-to wizard with instructions:

http://help.outlook.com/en-us/140/dd936215.aspx

clear my browser cache: Chrome

 Chrome
1.    In the browser bar, enter:   chrome://settings/clearBrowserData
2.    Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).
You can choose the period of time for which you want to clear cached information from the Obliterate the following items from: drop-down menu. To clear your entire cache, select the beginning of time.
3.    Click Clear browsing data.

access the university's VPN?

Use info from the page including link for vpn access

http://www.ohio.edu/oit/vpn/index.cfm

get my Voicemail password reset?

You can get your voicemail password reset by contacting the operators at 740-593-1000. 

reset a network switch?

1. Unplug the power cable from the wall outlet.

2. Check and make sure the Ethernet cable from the wall is plugged into the uplink port.

3. Make sure an Ethernet cable is connected to the computer.

4. Plug the power cable back into the wall outlet.

get an Ethernet cable?

Ethernet cables are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus.  They may be borrowed for the dorms or purchased for personal use.

Ethernet Cables

  • 7 ft   - $2.00
  • 25 ft  - $4.00
  • 50 ft  - $8.00
  • 100 ft - $12.00

get training?

Information about training seminars is available at http://author.oit.ohio.edu/technology/training/seminars.cfm

find the minimum requirements for bringing a computer to campus?

get help setting up Catmail on a mobile device or phone?

Information is available on this page: Mobile device setup for Catmail

Welcoming Chief Information Officer, Craig Bantz

Craig Bantz