configure Catmail on my phone/tablet/etc?
If you want to configure your smart phone, tablet, or other mobile device to check Catmail, Microsoft has a handy how-to wizard with instructions:
access the university's VPN?
Use info from the page including link for vpn access
find my IP Address?
On a Mac OS 10.4, 10.5, 10.6
On Windows Vista, 7
get my Student/Applicant PID?
To obtain your PID you may contact the Admissions Office at 740-593-4100 or by email at firstname.lastname@example.org.
get assistance setting up my computer on the wireless network?
For telephone help, call the service desk at (740)593-1222. Walkup support is available at the Technology Depot in Baker Center 112.
get walk in assistance?
Walk in assistance is available at the Technology Depot in Baker Center 112. More information is available at http://www.ohio.edu/technology/depot/index.cfm
find Apple How-To videos?
report a problem with my telephone?
Call 740-593-1000 to report a problem with an office or residence hall telephone or telephone line.
locate a computer lab?
Alden Learning Commons Lab: http://www.library.ohiou.edu/serv/lc/index.html
Baker University Center Lab: http://www.ohio.edu/oit/techdepot/bakerLab.cfm
reset my OHIO password - student or applicant
If you have secret challenge questions set up for your OHIO ID, then you can reset your password online:
You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.
If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.