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Outage report: Catmail OWA, Jan 6, 2016, 2:30 pm - 2:55 pm
 
Outage report: Blackboard Learn, Jan 2, 2016
 
New online tool supports WiFi guest access for events
 
Shop online securely this holiday season

Need Help?

740.593.1222
OR
Submit a work request to OIT

How do I find information about clearing my browser cache?

You can find information on clearing your browser cache by visiting the following web page:

http://www.refreshyourcache.com/en/home/

The site includes instructions for clearing your browser cache on the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Internet Explorer
  • Opera
  • Android
  • iOS
  • Windows Phone

reset my OHIO password - student or applicant

If you have secret challenge questions set up for your OHIO ID, then you can reset your password online:

Reset your password online

You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.

If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.

clear my browser cache: Internet Explorer

 Internet Explorer 8 and above
1.    From the Safety menu in the upper right, click Delete Browsing History...
2.    Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
3.    Click Delete.

Internet Explorer 7
1.    From the Tools menu in the upper right, select Internet Options.
2.    Under "Browsing history", click Delete...
3.    To delete your cache, click Delete files...
To delete your cookies, click Delete cookies...
To delete your history, click Delete history...

access the university's VPN?

Use info from the page including link for vpn access

http://www.ohio.edu/oit/vpn/index.cfm

get my Student/Applicant PID?

To obtain your PID you may contact the Admissions Office at 740-593-4100 or by email at admissions@ohio.edu. 

get my Voicemail password reset?

You can get your voicemail password reset by contacting the operators at 740-593-1000. 

get an Ethernet cable?

Ethernet cables are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus.  They may be borrowed for the dorms or purchased for personal use.

Ethernet Cables

  • 7 ft   - $2.00
  • 25 ft  - $4.00
  • 50 ft  - $8.00
  • 100 ft - $12.00

get walk in assistance?

Walk in assistance is available at the Technology Depot in Baker Center 112.  More information is available at http://www.ohio.edu/technology/depot/index.cfm

find the minimum requirements for bringing a computer to campus?

view university policy on technology usage?

Welcoming Chief Information Officer, Craig Bantz

Craig Bantz