2016 IT Security Seminar
Paperless faxing now available for all employees
OHIO guest WiFi now offers open access
Fall clicker options: Top Hat and TurningPoint 5

Need Help?

Submit a work request to OIT

configure Catmail on my phone/tablet/etc?

If you want to configure your smart phone, tablet, or other mobile device to check Catmail, Microsoft has a handy how-to wizard with instructions:


access the university's VPN?

Use info from the page including link for vpn access


find my IP Address?

On a Mac OS 10.4, 10.5, 10.6

  1. Got to apple icon upper left hand corner
  2. Click about this Mac
  3. Select more info
  4. Select network on left hand side
  5. Under active services choose either airport for wireless or Ethernet for wired
  6. Scroll down and find IPv4 Address

On Windows Vista, 7

  1. Click the blue globe or start menu
  2. Select control panel
  3. Then select network and sharing center
  4. Click on local area connection or wireless adapter
  5. Then Select details and it will list the IPv4 Address

Windows XP

  1. Select the start menu
  2. Then select control panel
  3. Select network connections
  4. Double click on local area connection or wireless adapter
  5. Then select the support tab
  6. Then select details and it will list the IPv4 Address


get my Student/Applicant PID?

To obtain your PID you may contact the Admissions Office at 740-593-4100 or by email at admissions@ohio.edu. 

get assistance setting up my computer on the wireless network?

For telephone help, call the service desk at (740)593-1222.  Walkup support is available at the Technology Depot in Baker Center 112.

get walk in assistance?

Walk in assistance is available at the Technology Depot in Baker Center 112.  More information is available at http://www.ohio.edu/technology/depot/index.cfm

find Apple How-To videos?

report a problem with my telephone?

Call 740-593-1000 to report a problem with an office or residence hall telephone or telephone line.

locate a computer lab?

reset my OHIO password - student or applicant

If you have secret challenge questions set up for your OHIO ID, then you can reset your password online:

Reset your password online

You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.

If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.

Welcoming Chief Information Officer, Craig Bantz

Craig Bantz