How do I find information about clearing my browser cache?
You can find information on clearing your browser cache by visiting the following web page:
The site includes instructions for clearing your browser cache on the following browsers:
find my IP Address?
On a Mac OS 10.4, 10.5, 10.6
On Windows Vista, 7
get my Ohio password reset, employee?
If you have secret questions set for your OHIO ID, you can reset your password yourself:
If you don't have secret questions, please visit our password reset page.
get my Voicemail password reset?
You can get your voicemail password reset by contacting the operators at 740-593-1000.
reset a network switch?
1. Unplug the power cable from the wall outlet.
2. Check and make sure the Ethernet cable from the wall is plugged into the uplink port.
3. Make sure an Ethernet cable is connected to the computer.
4. Plug the power cable back into the wall outlet.
report a wireless outage or issue?
Call the service desk at (740)593-1222.
find Apple How-To videos?
report a problem with my telephone?
Call 740-593-1000 to report a problem with an office or residence hall telephone or telephone line.
view university policy on technology usage?
reset my OHIO password - student or applicant
If you have secret challenge questions set up for your OHIO ID, then you can reset your password online:
You will need to know your OHIO ID. If you have forgotten both your OHIO ID and password, please contact the Service Desk.
If you do not have secret challenge questions set up, then you will need to call the Service Desk at 740-593-1222 or present a photo ID at one of the locations listed on our password reset page.