find my MAC/Physical Address?
How to find your MAC address (PDF) has instructions for many common operating systems and devices.
If your device is not listed in the above PDF guide, you can do a Google search for online instructions using your device's model name and a phrase like "find my MAC address" as the search terms, or you can try contacting the store or manufacturer.
How do I find information about clearing my browser cache?
You can find information on clearing your browser cache by visiting the following web page:
The site includes instructions for clearing your browser cache on the following browsers:
access the university's VPN?
Use info from the page including link for vpn access
get a network switch?
Network switches are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus. They can be borrowed for the dorms or purchased for personal use.
Hubs, Switches & Routers
get an Ethernet cable?
Ethernet cables are available for purchase at the Technology Depot, Baker University Center 112 at our Athens campus. They may be borrowed for the dorms or purchased for personal use.
power on or off my wireless antennae?
On a Mac
1. Select the Apple icon.
2. Click on "System Preferences".
3. Next, select "Network".
4. Select the Airport tab on the left hand side.
5. Click the button, "Turn Airport Off".
1. Many laptops have a switch or function (fn) key that will turn wireless off.
2. If there is no switch, the wireless adaptor can be disabled in the follow manner:
a. Select the blue globe (Start Menu)
b. Select the Control Panel.
c. Select "Network and Sharing Center".
d. Select change adapter settings.
e. Right click on "Wireless Adapter" and select "disable".
f. Repeat the steps to reenable, this time selecting enable instead of disable.
get assistance setting up my computer on the wireless network?
For telephone help, call the service desk at (740)593-1222. Walkup support is available at the Technology Depot in Baker Center 112.
find Apple How-To videos?
find the minimum requirements for bringing a computer to campus?
activate my OHIO ID?
You can activate your Ohio ID at: