How do I register my device on the network?
You can find information on registering your devices on the wired network here:
find my MAC/Physical Address?
How to find your MAC address (PDF) has instructions for many common operating systems and devices.
If your device is not listed in the above PDF guide, you can do a Google search for online instructions using your device's model name and a phrase like "find my MAC address" as the search terms, or you can try contacting the store or manufacturer.
download antivirus software?
How do I find information about clearing my browser cache?
You can find information on clearing your browser cache by visiting the following web page:
The site includes instructions for clearing your browser cache on the following browsers:
configure Catmail on my phone/tablet/etc?
If you want to configure your smart phone, tablet, or other mobile device to check Catmail, Microsoft has a handy how-to wizard with instructions:
access the university's VPN?
Use info from the page including link for vpn access
report a wireless outage or issue?
Call the service desk at (740)593-1222.
get assistance setting up my computer on the wireless network?
For telephone help, call the service desk at (740)593-1222. Walkup support is available at the Technology Depot in Baker Center 112.
locate a computer lab?
Alden Learning Commons Lab: http://www.library.ohiou.edu/serv/lc/index.html
Baker University Center Lab: http://www.ohio.edu/oit/techdepot/bakerLab.cfm
get help setting up Catmail on a mobile device or phone?
Information is available on this page: Mobile device setup for Catmail