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Major IT Initiatives

OHIO IT manages many projects that help Ohio University toward its goal of digital transformation. This page lists major initiatives of broad interest to the University community that aim to improve processes, student learning outcomes, teaching environments, and the campus as a whole. 

Current Initiatives


Azure MFA Migration

Project Summary The Office of Information Technology will replace Duo Mobile with Azure Multi-Factor Authentication (MFA), a more secure and user-friendly multi-factor authentication application by March 2023. Multi-factor authentication protects OHIO accounts from lost or stolen passwords by adding a verification step, most often a push notification to a mobile device, prior to logging into OHIO applications. Azure MFA is a Microsoft product, which aligns with other OHIO applications and will bring additional cost savings to the University.
Project Sponsor Kevin Zhang

Enroll in Azure MFA


Survey Technologies Evaluation Project

Project Summary OIT launched a survey tool evaluation process that included a request for proposal (RFP) to better align the existing survey portfolio with the changing needs of the OHIO community and support long-term teaching, learning, research, and other information gathering goals of the University. The first part of the RFP was awarded to Qualtrics in February 2022. The second phase of the survey evaluation will cover course evaluations and the current course evaluation tool, Class Climate.
Project Sponsor Eszti Major-Rohrer

Survey Technologies Evaluation Project Site


IT Service Management Enhancement

Project Summary The implementation of the TeamDynamix IT service management tool will lead to improved customer service, with greater transparency and more advanced management of IT services. The project introduces a new client hub for campus users to request services or report issues. It also allows IT employees to manage those requests more efficiently, as well as to manage equipment, solve large-scale issues and report on upgrades and changes that affect campus users. The project is expected to improve business processes, enhance reporting capabilities, and allow more customization to meet unique needs of Ohio University.
Project Sponsor Jeffrey Wolfe

IT Service Management Project Site


Classroom Improvement Initiative

Project Summary The Classroom Improvement Initiative is an ongoing partnership with the Classroom Taskforce to reconfigure classroom technologies in all centrally managed OHIO learning spaces. The goal is to enhance the teaching and learning mission of the University by engaging today’s learner and planning for the future OHIO student. Upgrades include new computers, height-adjustable lecterns, external speakers, and flat screen displays or projectors with wireless display capabilities.
Project Sponsor Papa Owusu-Kwarteng

Classroom Improvement Initiative Site