Major IT Initiatives
OHIO IT manages many projects that help Ohio University toward its goal of digital transformation. This page lists major initiatives of broad interest to the University community that aim to improve processes, student learning outcomes, teaching environments, and the campus as a whole.
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Current Initiatives
Administrative Modernization Program
Program Summary: The Administrative Modernization Program (AMP) is focused on improving how Ohio University operates by simplifying processes, reducing friction through automation, and improving access to reliable institutional data. This work is enabled by the enterprise platform Oracle Cloud that supports more consistent, efficient, and sustainable HR and finance operations across the University. It is a cross-functional effort sponsored by OIT, Finance and Human Resources.
Program Sponsors: Ed Carter, Mary Elizabeth Miles, David Moore
Data Governance
Program Summary: Data Governance establishes a shared framework for managing, protecting, and leveraging data as a strategic resource. This program applies to all institutional data created, collected, managed, or used by academic and administrative units across the university. It defines expectations for stewardship, access, quality, compliance, transparency, and responsible use. It guides operational data management, analytics, and system administration without replacing them
Program Sponsors: Cross-functional team of University leaders
Enterprise Survey and Course Evaluation Project
Project Summary: The Office of Information Technology (OIT) is launching a comprehensive Request for Proposal (RFP) project to assess OHIO’s enterprise survey and course evaluation solutions (currently Qualtrics and Blue). With contracts for these tools and REDCap ending in 2027, this project aims to identify a strategic approach for technologies that support academic and administrative functions, enhance data collection, and improve the user experience for the University community.
Project Sponsor: Eszti Major-Rohrer
Telephone Modernization Project
Project Summary: The Telephone Modernization Project is designed to modernize the University’s telephone infrastructure by transitioning from legacy systems to more scalable, cost-effective, and future-ready solutions. This includes migrating users to Microsoft Teams Phone, updating call center and call recording technologies with modern alternatives, and consolidating data for more accurate asset management.
Project Sponsor: Don Pendergast
AI Community of Interest
Initiative Summary: The AI Community of Interest at OHIO is an open group dedicated to supporting and exploring the evolving role of AI (artificial intelligence) on campus. Led by OIT, we actively support AI initiatives across the university to foster innovation and collaboration.
Initiative Sponsor: Josh Thomas
Classroom Assistance Ticket System (C.A.T.S.)
Initiative Summary: The Classroom Assistance Ticket System (C.A.T.S) is designed to streamline classroom issue reporting and resolution at OHIO. By providing a centralized point of contact, C.A.T.S simplifies the process for faculty and students to report problems and ensures that issues are addressed efficiently. This collaborative project aims to improve the overall classroom experience for the OHIO community.
Initiative Sponsor: Eszti Major-Rohrer