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Service Owners

Service Ownership

Service Owners are accountable for the success of their assigned OIT service. Service Owners have a deep understanding of OHIO’s mission and goals, and act as a liaison between OIT and OHIO students, faculty, and administration.

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Service Owners

Chad Burkett
Chad Burkett
Sr. IT Product Manager; Sr. Service Owner: Student Administration, Financial Administration, Human Resources Administration, Academic Admin Tools
Ed Carter
Ed Carter
Senior Director of Information Security and CISO; Service Owner: Information Security
Tracy Kitts
Tracy Kitts
IT Product Manager; Service Owner: General Collaboration, File Storage and Sharing, Chat and Remote Meetings
Eszti Major-Rohrer
Eszti Major-Rohrer
Manager, Enterprise Learning Systems; Service Owner: Teaching and Learning Tools, Testing, Surveys, Research
Toni Marinucci
Toni Marinucci
Manager, Information Delivery; Service Owner: Reporting and Data Analytics
Papa Owusu-Kwarteng
Papa Owusu-Kwarteng
IT Product Manager; Service Owner: Learning Spaces
Renee Perry
Renee Perry
IT Acquisitions Manager; Service Owner: Software
Alicia Porter
Alicia Porter
Manager, Information Security and Accessibility; Service Owner: Technology Accessibility
Photo of Elyshia Taylor
Elyshia Taylor
IT Product Manager; Service Owner: Device Support, Printing, Research Computing
Jen Van Nostran
Jen Van Nostran
IT Product Manager; Service Owner: Custom Solutions
Photo of Kevin Zhang
Kevin Zhang
IT Product Manager; Service Owner: Accounts and Passwords, ID Cards, Email and Calendar, Websites

The Digital Workflow service is currently in transition. If you have Digital Workflow questions or concerns, please contact Sarah Riddlebarger, Manager of Service Ownership, via email or Teams message.