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Service Owners

Service Ownership

Service Owners are accountable for the success of their assigned OIT service. Service Owners have a deep understanding of OHIO’s mission and goals, and act as a liaison between OIT and OHIO students, faculty, and administration.

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Service Owners

Ken Bailey
Ken Bailey
Manager, Network Engineering; Service Owner: Internet, Phones
Chad Burkett
Chad Burkett
Sr. IT Product Manager; Sr. Service Owner: Student Administration, Financial Administration, Human Resources Administration
Ed Carter
Ed Carter
Senior Director of Information Security and CISO; Service Owner: Information Security
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Chris Hayes
Manager, Middleware & Enterprise Architecture; Interim Service Owner: Accounts, Passwords, and Identity
Tracy Kitts
Tracy Kitts
IT Product Manager; Service Owner: General Collaboration, File Storage and Sharing, Chat and Remote Meetings, Email, Calendar, and Scheduling
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Tim Kresse
IT Product Manager; Service Owner: Digital Workflow and Academic Administrative Tools
Eszti Major-Rohrer
Eszti Major-Rohrer
Manager, Enterprise Learning Systems; Service Owner: Teaching and Learning Tools, Testing, Surveys, Research
Toni Marinucci
Toni Marinucci
Manager, Information Delivery; Service Owner: Reporting and Data Analytics
Papa Owusu-Kwarteng
Papa Owusu-Kwarteng
IT Product Manager; Service Owner: Learning Spaces
Renee Perry
Renee Perry
IT Acquisitions Manager; Service Owner: Software
Alicia Porter
Alicia Porter
Manager, Information Security and Accessibility; Service Owner: Technology Accessibility
Erica Swart
Erica Swart
Associate IT Product Manager; Service Owner: Custom Solutions
Photo of Elyshia Taylor
Elyshia Taylor
IT Product Manager; Service Owner: Device Support, Printing, Research Computing
Jen Van Nostran
Jen Van Nostran
IT Product Manager: Digital One Stop