Ken Bailey
Manager, Network Engineering; Service Owner: Internet, Phones
Service Owners
Service Ownership
Service Owners are accountable for the success of their assigned OIT service. Service Owners have a deep understanding of OHIO’s mission and goals, and act as a liaison between OIT and OHIO students, faculty, and administration.
Service Owners
Chad Burkett
Sr. IT Product Manager; Sr. Service Owner: Student Administration, Financial Administration, Human Resources Administration
Ed Carter
Senior Director of Information Security and CISO; Service Owner: Information Security
Chris Hayes
Manager, Middleware & Enterprise Architecture; Interim Service Owner: Accounts, Passwords, and Identity
Tracy Kitts
IT Product Manager; Service Owner: General Collaboration, File Storage and Sharing, Chat and Remote Meetings, Email, Calendar, and Scheduling
Tim Kresse
IT Product Manager; Service Owner: Digital Workflow and Academic Administrative Tools
Eszti Major-Rohrer
Manager, Enterprise Learning Systems; Service Owner: Teaching and Learning Tools, Testing, Surveys, Research
Toni Marinucci
Manager, Information Delivery; Service Owner: Reporting and Data Analytics
Papa Owusu-Kwarteng
IT Product Manager; Service Owner: Learning Spaces
Renee Perry
IT Acquisitions Manager; Service Owner: Software
Alicia Porter
Manager, Information Security and Accessibility; Service Owner: Technology Accessibility
Erica Swart
Associate IT Product Manager; Service Owner: Custom Solutions
Elyshia Taylor
IT Product Manager; Service Owner: Device Support, Printing, Research Computing
