Getting Started: I used to be a member; how do I sign into the new portal?
Welcome to our new portal! If you had an active membership during the calendar year of 2019, we imported your membership information into our new system.
- If you are a current Ohio University employee, you will “Log-In” using your university SSO credentialing.
- Otherwise, you will use the "Community" log-in process. Upon your first time logging in, you will select the “Sign Up” button, located in the upper right corner of the portal. You will need to fill in your contact information. In the member information field, please enter your check-in number (usually 6-7 digits long).
- *If your check in number began with zero, you will not include those “0”s. During the file transfer, the beginning zeros did not transfer into the new system.
After you register, you will receive an activation email. You will need to go to your email account click the “Activation Link”. After you register the first time, you will then access your account by the “Log In” button in the upper right handright-hand corner of the portal. Select “Community” and use your username and password you created when registering for your account.