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Supervisory Skills Pathway


This Pathway is designed to build specialized knowledge and skills to help participants:

  • Identify role of supervisor and respond to key challenges associated with supervising people.
  • Actively engage teams in problem-solving and workplace improvement opportunities
  • Clarify expectations, provide feedback, and build coaching relationships.
  • Actively listen to and effectively communicate with others.
  • Navigate challenges and effectively transition to new leadership roles.

Core Courses (all 8 courses are required)

Using Active Listening in Workplace Situations

Performance Mgt. Fundamentals OR Performance Mgt. for Non-Supervisors

Intercultural Competence, Overcoming Unconscious Bias in the Workplace, OR Search Committees - Preparing for Search

Effectively Directing and Delegating as a Manager

Facing Management Challenges of Difficult Behavior and Diverse Teams

Developing Successful Coaching Relationships

Accountable Leadership

Facilitating a Brainstorming Session, Leading Virtually, OR Leading through Problem Solving and Decision Making


Electives (select 5 of the following courses)

Building and Leading Successful Teams

Influencing and Persuading Others

Resolving Conflict in the Workplace OR Leading Others through Conflict

How to Manage Difficult Conversations

Emotional Intelligence OR DiSC

Do We Have a Failure to Communicate?

Networking to Improve Leadership Effectiveness

Leading through Setting and Managing Priorities

Performance Mgt - Coaching/Feedback

Performance Mgt - Recognition/Evaluation

Leading with Strategic Thinking

Leading through Shared Vision

Designing a Customer Service Strategy

New Leadership Transitions

Facing Challenges as a First Time Manager

Tracking Time and Attendance

Make the Time You Need: Get Organized


Application Exercise

To promote collaboration, encourage networking, and raise awareness of best practices, participants must participate in two Supervisor Roundtable Discussions, one as participant, one as co-lead.

  • Focus is on sharing new ideas and/or introducing important discussions that are beneficial for supervisors.
  • Discussions are scheduled for 90 minutes at least once per quarter and open to all faculty/staff.
  • Co-leads organize discussions based on one of the topics above using an interactive meeting format.
  • Discussion topics, meeting format, and scheduling assistance are coordinated by the PDP Administrator.