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Relationship Building


This pathway indicates that a university employee has specialized knowledge required to do the following:

  • Create cultures of inclusion, acceptance, and community in the workplace
  • Improve communication and collaboration across campus
  • Build better teams that leverage group strength
  • Build self-awareness skills that better aid in building relationships
  • Use constructive conflict resolution techniques


  • Pursuit of a pathway is primarily for building knowledge and skills related to success in current position
  • Employees across all OHIO Campuses can participate in the program
  • Employee and Supervisor should discuss requirements and participation prior to beginning a pathway program
  • Employee and Supervisor should discuss how learning experiences can be shared and/or applied
  • A pathway does not mean that a person has all skills required for a position. Experience is also important.

Core Requirements – Participants must complete all six of the following courses:

Intercultural Competence

This workshop will provide interactive opportunities to increase self-awareness, learn key terms and concepts associated with of intercultural competence, and practice inclusive communication strategies to improve and to enhance and strengthen relationship-building skills within and across departments and planning units at OHIO University. 


Conflict Resolution in the Workplace

This course provides an overview of conflict resolution styles, stages of conflict escalation, and strategies for resolving conflict at different stages.


Communicating with Confidence

In this course, you'll learn about being an effective speaker. You'll discover ways to prepare, techniques to avoid being nervous and how to use your voice and body language to communicate with self-confidence.

Active Listening

This course introduces participants to various techniques associated with active listening, with an emphasis on in-workshop active practice and reflection.

Overcoming Unconscious Bias in the Workplace

Participants will learn about unconscious bias and practice strategies to combat unconscious bias in the workplace through creating an anti-bias approach to their interpersonal and organizational relationships.  Participants will also learn how to lead anti-bias change in their own units.

Trust-Building through Effective Communication

Participants will learn how clarity in communication is crucial for building trusting relationships with others.  This course brings together verbal, non-verbal, and active listening skills to help improve levels of trust between individuals.

General Electives – Participants must complete five additional courses from the following list:

Personal Awareness Skills & Behavior Assessment Workshop

(Only ONE will count towards PDP Badging)

  • DiSC- This learning experience provides participants insight into their preferred style of interacting with others, making decisions, and approaching situations.  Participants also learn how to recognize the styles of those around them and how to adjust their approach in order to build relationships, improve communication, and promote effective teamwork.
  • True Colors- Participants will gain the opportunity to consider how personality impacts all the interactions in their lives through a creative exploration of personalities, by helping them learn about themselves and others through True Colors. (There is a $20 fee associated with this workshop).
  • Strengths Finder- This workshop offers participants insights into their own strengths and the strengths of others around them, and the opportunity to learn how to communicate and leverage their strengths to more effectively work together.  (There is a $20 fee associated with this workshop).

SafeZone Training

Participants will learn about the dynamics of gender and sexual diversities while also exploring different ways to embody inclusive allyship for people of all orientations, genders, sexualities, identities, and levels of being out.

Landing Zone

This five-session workshop series provides participants with more understanding and the resources to help veteran students better handle their unique challenges across campus

Participants must attend at least one Landing Zone session to earn a badge for credit towards completing this pathway. Although badges for additional courses in this series may be earned, only one badge will count towards pathway requirements.  

Emotional Intelligence

This course introduces the concepts of emotional intelligence, and how to be aware of both one’s own feelings and the feelings of others to improve and enhance interpersonal relationships.

Anger & Conflict

This course provides an examination of how anger can impact how individuals approach conflict and difficult conversations.  Emphasis is placed on identifying one’s own sources of anger and how to mitigate negative emotions in difficult interpersonal situations. 

Managing Difficult Conversations

Participants will have the opportunity to develop their understanding of how to fully utilize these skills in difficult conversations.

Difficult People: Strategies to Keep Everyone Working Together

Participants will learn about interpersonal strategies that help when working in team-based environments.  These strategies include ways to manage difficult behavior and ensure that team members are aligned with project goals, how to use feedback effectively, and how to use conflict management to make collaborative work more productive.

Effective Team Communication

Participants will learn how to avoid bad habits and ineffective communication amongst team members through a focus on using team membership and active listening skills.  Participants will have the opportunity to practice these skills within the eLearning course.

Encouraging Team Communication and Collaboration

Participants will learn how to effectively support active communication and collaboration across team members.  Dedicated focus is spent on both face-to-face and virtual work environments.

Preventing Bullying & Workplace Violence

This course offers strategies for preventing the escalation of conflict, identifies circumstances that can possibly trigger violence in the workplace, and provides guidance on what to do if you find yourself in potentially violent situations.

Being an Effective Team Member

Participants will learn about the important contributions strong team members can make.  This course provides an examination of strategies to become a more valued and effective team member through collaboration and communication-related skills, as well as positive psychological techniques that help strengthen team-based efforts.

Building and Sustaining Trust in the Workplace

This course assists in building trusting relationships by exploring the nature of trusting relationships, recognizing impact of trust in the workplace, and identifying specific actions to build, rebuild, and sustain trust.