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BASICS Policy

What if I miss an appointment due to illness or an emergency?

We hope not! But if so, the $100 re-scheduling charge from Community Standards & Student Responsibility and the $20 no-show charge from Counseling & Psychological Services will be waived for three specific situations.

These exemptions are considered when there is a,

  1. Death in the family
  2. Medical emergency (student must provide dated proof of services received from a health care provider)
  3. Unique extenuating circumstance — corroborating documentation of this circumstance must be provided. Unfortunately, due to high demand, you may have to repeat the program from the start, perhaps with a new counselor.

The BASICS supervisor, not your counselor, grants exemptions.

CONTACT ALEX REED AT (740) 593-1616 or REEDJ5@OHIO.EDU

What if I miss an appointment for reasons that are not approved?

Counseling & Psychological Services automatically charges a $20 no-show fee for missed appointments. This will show up on your student account as “Health Center C&P Services”.

Community Standards & Student Responsibility will automatically charge your student account a $100 re-scheduling fee at the time of your missed appointment. You will most likely have to repeat the program from the start and may be assigned a new counselor. Please also be aware that you may need to clear this charge in order to register for classes.

TO RESCHEDULE, CALL THE MAIN LINE: (740) 593-1616

What if I miss an appointment again after rescheduling?

Counseling & Psychological Services will notify your referral source that you have failed to complete the program.

If you were referred by Community Standards & Student Responsibility, a hold will be placed on your account and you will be charged a $100 rescheduling fee.

If you are referred by an attorney, an officer of the court, or other such party, we will notify them of your failure to complete the program. You will not be permitted to register for BASICS a third time and may need to pursue alternative methods of fulfilling obligations for your referral source.