TeamDynamix Documentation

Reporting Documentation

Job Aids

Creating a Custom Report

Creating a Report Folder

Informational Resource

Reporting Handbook

Ticketing Documentation

Informational Resources

Ticketing FAQs

Ticket Status Definitions and Best Practices

Ticket Categorization Matrix

Ticket Cascading Attributes

Ticket Tabs

Viewing Tickets in the Technology Help Center

Job Aids

Submitting an Incident Ticket

Submitting a Service Request Ticket

Change Enablement Documentation

Informational Resources

Change Enablement FAQs

CE Change Type Definitions

Maintenance Windows & Change Freezes

Job Aid

Submitting a Change Enablement Ticket