Conference Agenda

Wednesday, May 18
Time	Session	Location	Topic	Speaker(s)
8:00am	Registration Opens	Baker Center 4th Floor Ballroom
12:00-1:30pm	Welcome, Lunch and Keynote Speaker	Baker Center 4th Floor Ballroom	Welcome & Keynote	Chris Ament, CIO & Coach Rob Mendez, 2019 ESPY's Jimmy V Award Winner
1:45-2:35pm	Breakout Session #1
	Track 1: Teaching and Learning	Baker Center Room 239	Automating the Process of Gathering, Managing, and Assessing User Input Data with Microsoft Apps	Kimberlyn Brooks
	Track 2: Information Security and Risk	Baker Center Room 231	Navigating Desktop Compliance in a Distributed Workforce	Brooke Denney & Elyshia Taylor
	Track 3: Supporting the University	Baker Center Room 230	The Role of the IT Department in the Era of Digital Transformation	Hazem Said
	Track 4: End User Support	Baker Center Room 229	A Tale of Two Chat Bots	Chuck Angel, Bob Black, Chad Burkett, & Jeffrey Wolfe
	Track 6: Service Management	Baker Center Room 237	Can Central Services be Efficient and Agile? Our Journey with Managed IT	Jason Haskins

2:35-2:50pm	Break
2:50-3:40pm	Breakout Session #2
	Track 1: Teaching and Learning	Baker Center Room 239	Gamification: The Future of Learning	Bonnie Erwin, Jenny Culbertson, Katherine Marusic, & Michael Stram
	Track 2: Information Security and Risk	Baker Center Room 231	Starting Small - Tiny Tabletops	Jake Harrison
	Track 3: Supporting the University	Baker Center Room 230	Partners in Time: How a Two-Person Communications Team Manages To Do it All	Elizabeth Parsons & Randy Hollowell
	Track 4: End User Support	Baker Center Room 229	Transforming Productivity with Microsoft Forms and Workflows	Carson Schumacher & Jon Seastedt
	Track 5: Infrastructure/Enterprise	Baker Center Room 235	OHIO's Next Generation Platform with Kubernetes	Ilya Kogan Chinmaya Naguri, & Anthony Fisher
	Track 6: Service Management	Baker Center Room 237	Supporting IT Governance: The Journey of an IT Advisory Community	Cortney Hill & Eszti Major-Rohrer

3:40-3:55pm	Break
3:55-4:45pm	Breakout Session #3
	Track 1: Teaching and Learning	Heritage Hall Room 109/121	Designing for Innovation: Building an Equitable, Hybrid Classroom and Administrative Experience	Jodie Penrod
	Track 2: Information Security and Risk	Baker Center Room 231	Managing IT Purchase Risk	Jill Bateman & Laura Fathauer
	Track 3: Supporting the University	Baker Center Room 230	Re-imagining the Way OIT Prepares Student Workers for a Future Career Leveraging Modern Management Practices and Cross Departmental Workflows	Eszti Major-Rohrer & Robert Foreman
	Track 4: End User Support	Baker Center Room 229	Leveraging M365 for Large Classroom Projects	Mark Mace
	Track 5: Infrastructure/Enterprise	Baker Center Room 235	Unstructured Data Growth: How is Your Organization Managing Capacity?	Todd Gardner
	Track 6: Service Management	Baker Center Room 237	Extending ITSM Goodness to the Enterprise	Bob Black & Pete Farris

4:45-5:15pm	IUC-CISO Meeting	Baker Center Room 239
4:45-6pm	Break
6-7pm	Buses will pick up at hotels and Baker Center
7-10pm	Dinner and Entertainment	The Ridges
8:30-10:30pm	Buses return to hotels every 15min.

Thursday, May 19
Time	Session	Location	Topic	Speaker(s)
7am-6pm	Registration	Baker Center Ballroom
7am-3pm	Vendor Registration	Baker Center 2nd Floor
7:15-8:15am	Breakfast Round Tables	Baker Center Ballroom

8:15-8:30am	Break
8:30-10:30am	Tour Esports
8:30-10:30am	Campus Tour
8:30-9:20am	Breakout Session #4
	Track 1: Teaching and Learning	Baker Center Room 239	Augmented Reality and Virtual Reality Tools for Higher Education	Jerry Schnepp
	Track 2: Information Security and Risk	Baker Center Room 231	Recovering from a Ransomware Attack	Todd Gardner & Gary Sharp
	Track 3: Supporting the University	Baker Center Room 230	The Need to Modernization with Networking to Enhance User Experience and Innovation	Michael Geist & James Raber
	Track 6: Service Management	Baker Center Room 237	Level Up Your Service Management Program with Service Reviews	Bob Black & Pete Ferris

9:20-9:35am	Break
9:35-10:25am	Breakout Session #5
	Track 1: Teaching and Learning	Baker Center Room 239	Teaching and Learning Technology Evaluations: OHIO's Path to Refreshing Academic Technologies to Meet Post-Pandemic Needs of Faculty and Students	Eszti Major-Rohrer, Michelle Donaldson, & Jill Bateman
	Track 2: Information Security and Risk	Baker Center Room 231	Cyber Post-Mortems: Lessons Learned from Cyber & Privacy Events and Claims	Elizabeth Conlin, Ed Carter, & Kevin Hewgley
	Track 3: Supporting the University	Baker Center Room 230	Experimenting with Agile Teams at Ohio University: Lessons Learned & What's Next	Sarah Riddlebarger, Amanda Davis, & Melissa Weaver
	Track 5: Infrastructure/Enterprise	Baker Center Room 235	Deep Dive into KSU's Network Upgrades During the Pandemic	Tom Bordonaro & AJ Chiccarino
	Track 6: Service Management	Baker Center Room 237	Supporting the Agile Culture in Service Teams	Tracy Kitts
	Vendor Track	Baker Center Room 229	Esports: E-Empower Students with S-Self Esteem, P-Problem Solving, O-Objectives, R-Relationships, T-Teamwork, S-Stamina	Bryan Rosenthal & Greg Cassiere

10:25-10:40am	Break
10:40-11:30am	Breakout Session #6
	Track 1: Teaching and Learning	Baker Center Room 239	Education's Digital Dilemma: Unresolved Complications and Myopic Integration Strategies of K-16 Classroom Technology	Pierrette Dagg
	Track 2: Information Security and Risk	Baker Center Room 231	Leveraging Azure AD and Power Automate for User Account Incidents	Matt Sheets & Phil Leuck
	Track 3: Supporting the University	Baker Center Room 230	Choose Your Own (Content) Adventure: Creating Different Content Streams to Engage Audiences Throughout a Pandemic	Randy Hollowell
	Track 5: Infrastructure/Enterprise	Baker Center Room 235	Leveraging SharePoint Modern to Transform Enterprise Communication, Engagement, and Work	Michele T. Ralston, Andrea Rahtz, & Chris Toelke
	Track 6: Service Management	Baker Center Room 237	The Quest for a Better User Experience	Jeffrey Wolfe, Bret Swart, & Kevin Zhang
	Vendor Track	Baker Center Room 229	Cybersecurity Technical Solutions Architect	Shannon Tompkins

11:30-12:30pm	Lunch	Baker Center Ballroom

12:45-1:30pm	Track 7: Vendor Track	Baker Center 2nd Floor
	Vendor Track	Baker Center Room 226	Speed Kills Malware: Why <20ms Makes all the Difference	Kristin Reid & Brian Black
	Vendor Track	Baker Center Room 237	Jamf Protect, Purpose Built Mac Endpoint Protection	Jeff Finlay, Jason Busch, & Kelly Watkins Conrad
	Vendor Track	Baker Center Room 230	SSE - Cloud Security Transformation Using Security Service Edge (SSE) and Zero Trust	James Christiansen & Kim Lessard
	Vendor Track	Baker Center Room 239	Change Management Considerations for Higher Education Transformation	Leslie Oines

1:30-1:45pm	Break
1:45-2:30pm	Breakout Session #7
	Track 2: Information Security and Risk	Baker Center Room 231	Thrown a Curve Ball and Striking Out: Challenges of Vulnerability Management in an Ever-Changing Landscape of Clients	Michael Sirokey & David Alden
	Track 3: Supporting the University	Baker Center Room 230	Xerox, Papercut MF, and Large Labs	Peter Anderson, Adam Rich, & Rich O'Boyle
	Track 6: Service Management	Baker Center Room 237	The Evolving Role of the Service Owner at OHIO: A Mashup of ITIL, Product Management, and Scrum	Sarah Riddlebarger
	Vendor Track	Baker Center Room 239	The Importance of a Composable CRM System for Admissions & Beyond	Lawrence Levy

2:30-6:30pm	Vendor Showcase & Reception	Baker Center 2nd Floor

7-8pm	Dinner & Guest Speaker	Baker Center Ballroom	Guest Speaker	Raju Gandhi, Alumnus of Ohio University and Author of "Head First Git" and "JavaScript Next"
8-9pm	Dueling Pianos	Baker Center Ballroom
9:30-12:00am	After Party	The Union
8:00pm to 12:30am	Buses to hotels every 15min.

Friday, May 20
Time	Session	Location
7:00-10:30am	Registration	Baker Center Ballroom
8:00-9:00am	Breakfast and Round Table Discussions	Baker Center Ballroom
8:00-10:00am	CIO Breakfast Meeting	Baker Center Room 236
8:00-10:00am	OHECC Committee	Baker Center Room 231
10:00-10:30am	Closing Remarks	Baker Center Ballroom
10:30am	Raffle	Baker Center Ballroom
	Pick up box lunches

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