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Part 3: Using the Client Hub

These videos cover the client hub and service catalog to help understand the customer experience. The length of each video is indicated in parentheses.

 

1. Client Hub Overview (1:23)

Learning Objectives:

• Access your organization's Client Hub
• Explore your Client Hub's home page
• Explore the items on the Client Hub's navigation bar

2. Using the Service Catalog (2:13)

Learning Objectives:

• Access your organization's Service Catalog
• Explore the different categories in your Service Catalog and the services within them
• Submit a ticket using a service page in the Service Catalog