It sounds simple because it works.
Disable Wi-Fi for 10 seconds and connect to eduroam.
eduroam Troubleshooting
Got kicked out of eduroam or having trouble connecting?
Try these first
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Turn Wi-Fi off and back on
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Disable VPNs
Some personal VPN apps interfere with authentication and connectivity.
If you use one — NordVPN, Proton VPN and similar — turn it off while you connect.
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Forget, then rejoin eduroam
If your device suddenly stops connecting, forget the network.
On Windows devices, go to Settings > Network & Internet > Wi-Fi > Manage Known Networks. Then, select eduroam and forget.
On Mac devices, go to System Settings > Wi-Fi > Known Networks. Then, select eduroam and forget.
On an iPhone or iPad, go to Settings > Wi-Fi, tap the i next to eduroam, then Forget This Network.
On Android, press and hold the network name and choose Forget.
Then, reconnect to eduroam.
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Restart your device
A restart refreshes: wireless adapters, security credentials and network settings.
It remains one of the most effective troubleshooting steps.
Still experiencing issues?
