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Tech101 IT Check List

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New and returning Bobcats: Make sure you follow these steps to activate your OHIO online services before you arrive for the academic year.

Bringing a personal computer or portable device to campus? After you connect to our wireless, follow these steps to make sure you stay connected. Need help connecting to the wireless or configuring your personal device? Check out our Self Help Guides.

  1. Follow OIT
    • Twitter (Athens): @OhioIT
    • OHIO Chillicothe Help Desk: 740.774.7212 or 740.774.6079 or
    • OHIO Athens Help Desk: 740.593.1222
  2. Free Microsoft Office
    • As a Bobcat, you are eligible to install Microsoft Office 365 ProPlus for free on up to 5 personal devices. Versions are available for mobile devices, too!  All computers on the OHIO Chillicothe campus have Microsoft Office installed, so only install your copies on your personal devices.
    • Install your free copy of Office 365 ProPlus
    • Login to the web version of Catmail (, look to the upper left corner of the browser window (To the left of the green bar with a OHIO University logo), and click on the "App Launcher" in the "Nav Bar" -  (9 dots). 
    • Select "Install Office"
    • The download and install should start.  Let it run and restart your computer after the installation completes
  3. Test your Catmail account
    • Have a friend or family member send an email to your email address, or send an email to yourself from your personal email account
    • Login to Catmail account ( and confirm that the message arrived "OK"
    • If the message did not arrive, make sure you're not forwarding your mail:
      • Login to:
      • Select "Settings" (Gear Icon)
      • Search for "Forwarding" in the search box
      • Deselect "Enable Forwarding" if checked
      • Close the window
  4. Activate your OneDrive file storage
    • OHIO also offers free access to Microsoft's Microsoft OneDrive. OneDrive integrates nicely with Microsoft Office has many collaboration features.  If accessing on a public computer, be sure to log  out of one drive when you are finished
  5. Get set up to print on campus
    • Want to print in the Quinn Library? We are currently migrating campus printing to Pharos and information will be posted in the Learning Commons and Quinn Library for students and community patrons. Until then, pay-to-print services are available in the Quinn Library.  After the transition, make sure you add some Bobcat Cash to your ID card to cover printing costs.
    • Information for adding Bobcat Cash to your ID card can be found (here)
  6. Disable illegal music-sharing software
    • Illegal downloading or sharing of copyrighted files is not allowed on our network. Please disable any illegal file-sharing software before you connect to the OHIO wireless or wired network.
    • You are welcome to use legal services like Spotify, Pandora, iTunes, Google Play, Amazon Prime, etc. on our network using your personal laptop or portable device. Just avoid installing the software on university computers and illegal peer-to-peer sharing.


The main telephone number is 740.774.7212 or 740.774.6079. Our walk-up counter is located in the Stevenson Center just inside the main entrance. The Help Desk is open and staffed to assist with computer issues and training. The Athens OIT Helpdesk can be reached by calling 740.593.1222, or via their web page ( 

Service requests can also be sent to the OHIO Athens Help Desk using your email (here).


Monday 9:00 a.m. - 5:00 p.m.
Tuesday 9:00 a.m. - 5:00 p.m.
Wednesday 9:00 a.m. - 5:00 p.m.
Thursday 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 5:00 p.m.
Closed Saturdays/Sundays/University Holidays*


Monday 9:00 a.m. - 5:00 p.m.
Tuesday 9:00 a.m. - 5:00 p.m.
Wednesday 9:00 a.m. - 5:00 p.m.
Thursday 9:00 a.m. - 5:00 p.m.
Friday 9:00 a.m. - 5:00 p.m.
Closed Saturdays/Sundays/University Holidays*


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