Survey and Data Services


The Voinovich School provides a full range of survey research assistance. Our services include: sampling plans, instrument design, implementation support, and data analysis. The Voinovich School also has psychometric expertise to assess the readability, reliability, and validity of survey instruments through the use of standard readability formulas, classical test theory and item response theory. The School has specialized software programs for creating and distributing fully customizable printed and internet surveys. Methodologies include self-administered pen and paper and mail surveys, telephone and internet surveys.

Data Services:

The Voinovich School provides data, research and statistical consulting services to nonprofits, state and local agencies, businesses, and researchers. This includes analyzing publicly available data, survey data and clients’ proprietary data. Data is utilized for a variety of purposes including to inform planning and decision-making; determine market penetration, gaps, and potential opportunities; pinpoint options for process improvement, and identify underserved populations from secondary population, health, economic and education data. We also develop customized data visualization tools including dashboards and interactive websites that enable users to explore complex data and discover relationships.

Example Projects

All Projects 

E-Check Customer Satisfaction Survey

Since 2000, the Voinovich School has conducted an annual satisfaction survey for the Ohio E-Check vehicle emissions testing program. Ohio EPA requires vehicles registered in 7 northern counties to undergo emissions testing as a condition of registration and this survey asks motorists about their experiences with the testing process. Funded by Envirotest Systems Corporation.

Link to the report

Tags: Survey and Data Services