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Associate Vice President for Auxiliaries Search

Associate Vice President for Auxiliaries Search

Ohio University invites applications and nominations for the position of Associate Vice President for Auxiliaries within the Division of Student Life. Reporting to the Interim Vice President for Student Life, the Associate Vice President provides strategic leadership for a diverse auxiliary portfolio that includes Culinary Services and Housing and Residence Life. 

Why this Role Matters

Auxiliary services shape many of the most immediate and visible aspects of campus life. From where students live and eat to how they access essential services, purchase technology and supplies, and participate in conferences and campus programs, these operations directly influence the quality of the university experience. 

The Associate Vice President for Auxiliaries will have the opportunity to lead a substantial and diverse portfolio, support thousands of students and employees, strengthen the long-term sustainability of critical university operations, and help ensure that services continue to evolve alongside the needs and expectations of the Ohio University community. 

View the job listing

About the Role

This senior leader will guide complex, self-supporting operations that play an essential role in the daily experience of students, employees, campus visitors, and community members. The Associate Vice President will establish and communicate departmental goals, implement effective business systems and practices, cultivate an entrepreneurial and customer-focused environment, and promote a culture centered on student success, safety, service, accountability, and continuous improvement. 

The position also provides strategic direction for long-range capital planning, preventive maintenance, facilities renewal and renovation, security, program development, and evolving product and service offerings. Working closely with professional leadership staff and university partners, the Associate Vice President will identify new business opportunities, establish appropriate service levels, address compliance matters in collaboration with campus partners, and ensure continuity of operations. 

Leadership Portfolio

The Associate Vice President provides leadership and directional oversight for the following areas: 

Culinary Services 

Culinary Services is a $57 million dining, catering, retail, and culinary production enterprise serving Ohio University. The operation includes dining commons, food courts, retail markets, coffee shops, catering venues, a full-service restaurant, food trucks, and an extensive culinary production and distribution network. With more than 70 administrative employees, 188 bargaining-unit staff, and approximately 1,500 student employees, the department requires strategic leadership across financial management, operations, retail, catering, logistics, workforce development, customer experience, and business growth initiatives. 

Housing and Residence Life 

Housing and Residence Life oversees a $59 million housing and residential education enterprise that supports approximately 8,000 students across 36 residence halls. The department is among the university's largest and most complex operations, employing more than 400 full-time, part-time, graduate, and student staff members. 

Key Leadership Priorities

The next Associate Vice President will be expected to: 

  • Provide strategic leadership across a broad and operationally complex portfolio of auxiliary services. 
  • Ensure auxiliary operations remain financially sustainable, responsive, and aligned with the university’s mission. 
  • Establish clear expectations, goals, service standards, and accountability measures across the portfolio. 
  • Coach and support departmental leaders in becoming effective, collaborative, and accountable leaders. 
  • Foster an entrepreneurial culture that encourages innovation, sound business practices, and the development of new revenue opportunities. 
  • Advance a strong commitment to student success, customer service, safety, and operational excellence. 
  • Lead continuous improvement efforts by evaluating systems, processes, programs, services, and product offerings. 
  • Guide long-range capital planning, preventive maintenance, renovations, security, and facilities renewal. 
  • Anticipate and respond to changing student expectations, consumer preferences, and operational needs. 
  • Make timely decisions in complex or rapidly changing situations and ensure business continuity across auxiliary operations. 

Desired Leadership Characteristics

Ohio University seeks a strategic, collaborative, and forward-thinking leader who can balance the educational mission of the institution with sound business practices. The successful candidate should be prepared to lead through complexity, build trust across multiple constituencies, and create an environment in which people and operations can thrive. 

The ideal candidate will demonstrate: 

  • Strategic and entrepreneurial leadership: The ability to recognize emerging opportunities, evaluate changing market conditions, and position auxiliary operations for long-term success. 
  • Financial and operational acumen: Experience overseeing complex budgets, revenue-generating operations, facilities, services, and large or multifaceted teams. 
  • A student-centered perspective: A clear understanding of how housing, dining, retail, conference, and related services contribute to student success and the overall campus experience. 
  • Collaborative leadership: The ability to work effectively with university leaders, departmental directors, employees, students, shared-governance groups, and external partners. 
  • Talent development and accountability: A record of coaching leaders, establishing clear expectations, supporting professional growth, and building high-performing teams. 
  • Commitment to service and innovation: A willingness to examine existing practices, use data to inform decisions, and improve services in response to stakeholder needs. 
  • Capital and facilities planning experience: The capacity to guide long-range planning, renovation, maintenance, safety, and renewal efforts across a substantial physical portfolio. 
  • Sound judgment: The ability to make thoughtful and timely decisions, particularly when addressing urgent operational needs or ensuring continuity of essential services. 
  • Clear communication: The ability to articulate direction, explain complex decisions, and engage stakeholders with transparency and credibility. 
  • Integrity and professionalism: A commitment to responsible stewardship, ethical leadership, legal and regulatory compliance, and the university’s mission. 

Required Qualifications

  • A master’s degree in business administration, higher education administration, hospitality management, finance, public administration, facilities management, or a related field.  
  • 10+ years of progressively responsible leadership experience in auxiliary services, higher education administration, hospitality, housing, dining, retail, conference services, facilities, or another comparably complex operational environment. 
  • A bachelor's degree and an additional two years of progressively responsible leadership experience beyond the experience requirement listed above may also be considered.
  • Demonstrated experience managing significant budgets, revenue-producing operations, and multidisciplinary teams. 
  • Experience leading strategic planning, operational improvement, financial stewardship, and organizational change. 
  • Demonstrated ability to work collaboratively with a broad range of internal and external stakeholders. 
  • Strong communication, decision-making, and problem-solving skills. 

Preferred Qualifications

  • An advanced degree in a relevant field. 
  • Senior-level leadership experience within higher education or a similarly complex, mission-driven organization. 
  • Experience overseeing multiple auxiliary or enterprise operations. 
  • Experience with capital planning, facilities renewal, construction, renovation, or preventive maintenance. 
  • Experience working in a collective-bargaining environment. 
  • Demonstrated success developing new programs, services, partnerships, or revenue opportunities. 
  • Experience using data, benchmarking, and performance measures to support decision-making and continuous improvement. 
  • Familiarity with legal, compliance, safety, and risk-management considerations associated with large-scale auxiliary operations. 

Search Committee

MemberCollege or UnitPosition
Megan VogelVice President for Student LifeChief of Staff
Scott ByeDean of StudentsInterim Dean of Students
Kristina BrossHonors Tutorial CollegeDean
Tia HysellFinance and AdministrationExecutive Director of Transportation & Logistics
James JacksonHousing and Residence LifeAssistant Director of Residence Life
Don JacksonCulinary ServicesDirector Business Operations
Mike MeekOhio University Police DepartmentCaptain
Roman Trout Student
Connor Gaugler Student

Search Timeline

  • September 28 - Search launched
  • Week of November 2 - Semifinalist interviews
  • Mid November - Finalist on-campus visits