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MyTrips (ISOS)

ISOS MyTrips is travel registry system through our partnership with International SOS, a global security firm. Through ISOS MyTrips Ohio University travelers will share trip details (i.e., Flight, Accommodations, Transportation) with the Office of Global Opportunities.

MyTrips is available to all Ohio University students, staff, and faculty traveling on university business.

All travelers can use the "Check In" feature available in the MyTrips App during an emergency or to update arrival at a new location.

For students, this is Part 2 of the required travel registration process.

Access MyTrips Here

Getting Started

STEP 1: If you are new to MyTrips, click the access link above. Once it opens, select "New User? Register Here." Set up an account. You must use your OHIO email address (e.g., rufus@ohio.edu email).

STEP 2: Download and sign in to the ISOS Assistance MyTrips App wherever you get your apps or use the QR code in the green box below to get started. 

Users can access ISOS Assistance MyTrips App instructions here.

Note to returning ISOS Assistance MyTrips App users: If you downloaded the App prior to July 15, please delete the App, download a new version and log in again.

Registering a trip

Once you have set up your account or if you are a returning user, register your trip using MyTrips.

When registering your trip, include as much detail as possible (all flight segments, lodging, ground transportation, or other local transportation). Through your account, you will be able to update and revise any information. 

See the FAQ below for trip registration details.

MyTrip Features and Benefits

In conjunction with the ISOS Assistance App, MyTrips offers registered travelers a number of benefits. You will have direct access to International SOS travel information, and if you need support you can call or chat with the International SOS Assistance Center directly from the app.

Travelers can also sign up to receive Pre-Trip Advisory emails and International SOS alerts tailored to their travel destination(s). 

  • Pre-Trip Advisory - Travelers, who register a trip and include flight, rail or ground transportation (driving) information, can expect to receive a Pre-Trip Advisory email from ISOS with information and links relevant to each of their destination(s). It is important that you review these carefully and follow any safety directives that might be embedded in the message.
  • Automatic Pushed Alerts - Travelers, who register a trip and include flight information will now automatically receive real-time Alert emails directly from ISOS regarding destination countries. These will stop when the registered trip concludes. It is imperative to enter complete travel details (flight itineraries, rail or driving itineraries, including return trips).

If you are driving to your destination(s), make sure you enter your driving itinerary and details under "ground transportation." If using your own vehicle or riding with a friend, use your name for "vendor" and the start and end address in the "pick-up" and "drop-off" sections respectively. You can additionally use the "check in" feature along your route and when you arrive onsite.

MyTrips FAQ

How do I create a MyTrips Profile?
  1. Click on the 'Access MyTrips' button above to get to the MyTrips website. 
  2. If you have not registered your travel before, select "New User? Register here" to create your MyTrips Profile. 
    • Make sure to use your OHIO email address when registering (ie. rufus@ohio.edu) as your "Username."
How do I add my flight or accommodation details?

You can add your trip details either by forwarding booking confirmations OR by manually entering in the details. Regardless of which method you choose, always remember to update your trip details if your travel plans change during your trip.

Option 1: Forwarding your confirmation

After creating or updating your MyTrips profile, and using the SAME email address that serves as your MyTrips Username, forward your itinerary confirmation email (without any editing) from your receive from the airline, hotel or travel booking site to:  OhioUniversityTravel@itinerary.internationalsos.com(opens in a new window) 

When utilizing this option, please note:

  • When an itinerary confirmation is emailed, the traveler will receive an automated email regarding the processing status;
  • You can always log into your MyTrips account to confirm that your travel details have been uploaded correctly;
  • If you make a change to your booking, you can forward the latest version of the itinerary confirmation email and your travel details should be updated;
  • The confirmation email should be in English language;
  • If your email confirmation contains a PDF document, it should be included when forwarding the request.

Option 2: Manual Entry

If you don't have an email confirmation from your booking to forward, you can alway manually enter your trip details. 

  • After creating or updating the MyTrips Profile, sign back into MyTrips and select “Create New Trip".
    • Your Trip Name/Reservation ID should be reflective of your travel plans. For example, if you are traveling to a conference, list the conference name here. 
  • Add in all known travel details. You will need to enter in flight or accommodation information in order to save your trip. 

When utilizing this option, please note:

  • You must enter Flight information or Accommodation details in order to save your trip;
  • Flights: type the first letter and an Airline or Airport list will pop-up;
  • Flights: Make sure to include ALL legs of your flight
  • Accommodation: Start typing in the address and a pop-up window will try searching for the address. 
  • Pay attention to the red asterisks; they mark all required data that you may have missed. 
  • When done, always remember to click Save. 
How do I add my travel details if I am driving my personal vehicle?

This is a great question! MyTrips was built with travel services in mind (flights, rental cars, trains, etc) which can make it confusing when your travel details don't fit into those categories. 

If you are driving your personal vehicle, please use the directions below:

  1. Log into your MyTrips profile.
  2. Use the 'Create New Trip' button to manually add in your trip details.
  3. Select "Ground Transportation"
    • Name: Since you will be driving a personal vehicle, just state "Personal". If you are renting a vehicle, this is where you would indicate the company you are renting from. 
    • Pick-up Address: This is the address where you will be leaving from for your journey. 
    • Pick-up Date/Time: This is your estimated date/time when you will be leaving.
    • Drop-Off Address: This is the address where you will be ending your journey. 
    • Drop-Off Date/Time: This is your estimated date/time when you will be arriving at your destination.

Don't forget - you can also use the International SOS "Check-In" Feature throughout your journey to check in whenever you stop along your drive. 

Why should I register my travel?

Registering with MyTrips allows our partner International SOS to provide you with direct information based on where you may be going. This includes:

  • Pre-Trip Advisory - Before you depart, ISOS will send a Pre-Trip Advisory email with information and links relevant to each of their destination countries. 
  • Automatic Pushed Alerts - In the event that there are Travel Updates, Medical Alerts, and/or Special Advisories for your destination, you be able to receive real-time Alert emails directly from ISOS regarding your destination. 

The most important reason though is that MyTrips allows the University to keep track of where our students are located in the event of an emergency aboard. This allows the University to more effectively provide help during these developing situations.

I have a visual impairment and cannot use the ISOS Assistance App. What are my options?

Please contact the Health, Safety and Risk Management team at the Office of Global Opportunities at OGOriskmanagement@ohio.edu. We will develop a personalized communication plan in order to support you during your travels.

Download the International SOS Assistance App 

The assistance app is available for BlackBerry, iPhone, Windows phone, and Android smartphones.

To download,

Scan the QR code below or visit the app.internationalsos.com  from your smartphone's browser or search 'International SOS' in your phone's app store.

This is an image of a QR Code. When scanned it will automatically open the ISOS assistant app download page on a phone

 

When you first open the app, you'll be asked to enter the  OHIO membership ID: 11BTTA887908 or you may register your OHIO email address for validation. 

The Assistance App allows you to: 

  • Obtain essential medical and security information prior to departure or while traveling 
  • Call instantly the International SOS Assistance center for immediate support 
  • Receive alerts for countries of your choice 
  • Use the check-in feature of your Assistance App at points along your route improves the accurateness of your location.