Accommodating and Supporting Students
Training
Accessibility Services provides training and outreach regarding a variety of topics regarding disability, accessibility, and inclusion. This online form asks several questions we need to understand and best address your request. You may select from common topics or request a customized training. Once we review your request we will be in touch in 3-5 business days to discuss our capacity to provide training and identify the appropriate staff to best meet your needs. You may contact Accessibility Services with questions at studentaccess@ohio.edu or 740-593-2620.
Referring Students
Talking to Students
If a student is struggling significantly in a course, whether in understanding and completing assignments or attending and participating appropriately, then a faculty member may wish to meet privately with the student to discuss their performance in the course.
It is possible that a student is not aware that aspects of their class performance are of concern, or that they’re embarrassed by these concerns. Therefore, it is important that faculty members bring their observations to the student’s attention in a sensitive and confidential manner.
Faculty members are encouraged to contact Accessibility Services should they have any questions or want further guidance on making a referral to the office.
Suggested Guidelines for Meetings
- Send the student an e-mail requesting to meet during office hours (or by appointment) to discuss class performance.
- Keep the discussion focused on observations of the student’s performance that are of concern. For example, a faculty member might start out with such phrases as “I’ve noticed you have missed ‘x number’ of classes this [week, month, semester]” or “I’ve observed a pattern of ‘x mistakes’ in your written work.”
- Do not ask if the student has a disability or speculate that the student has a disability.
- You May ask if the student has struggled or received assistance for struggles in the past.
- You May ask if the student is currently receiving assistance or is interested in learning more about what on-campus resources are available to them.
- Offer that the student seeks assistance from Accessibility Services in conjunction with other campus resources (e.g., Allen Center, Academic Achievement Center (AAC), and Counseling and Psychological Services).
- Offer to assist the student with scheduling an appointment with Accessibility Services if the student has expressed an interest in doing so.
Accommodation Notification
Once a student has completed the registration process with Accessibility Services, it is their responsibility to notify their instructors of their accommodations. If a student requests accommodations for your class, they should provide you with a letter dated for the current semester, listing the accommodations they have been approved for.
Sample Accommodation Letter [PDF]
Students may provide their accommodation letter by email or hard copy in person. Once you receive that letter, you will want to discuss privately with the student how their accommodations will be implemented in your class. It is recommended this be discussed via a face-to-face meeting if possible.
Accommodating
Exams
If the student is requesting exam accommodations that you are not able to arrange (i.e. extended time, reader, reduced distraction location), Testing Services can assist with these arrangements. It is important that the student knows in advance of test day how arrangements will be made, whether you will work with them directly or they need to schedule through Testing Services.
Procedure for Scheduling Exams
Keep in mind that exams scheduled through Testing Services must be scheduled a week before the test date. Because of this, we ask that you:
- Inform student of the need to test through Testing Services as soon as the need is known
- Be available to complete the online Accessibility Exam Schedule form when you receive it via email (this must be done at least 3 business days prior to the scheduled test date).
Questions and Concerns
If at any time you have questions or concerns regarding a specific request for accommodation, or questions about the manner in which the accommodation is to be implemented in your class, please contact the student’s Accessibility Coordinator listed on their accommodation letter for assistance. If concerns are not resolved through discussion with the Accessibility Coordinator, it will be referred to the Director of Student Accessibility for resolution. Decisions made by Accessibility Services may be reviewed by the ADA/504 Coordinator for a final determination, which is appealable to the Provost.
Resources
Tips for Instructing Students with Autism Spectrum Disorder
The student who delivered this Letter of Notification regarding their request for accommodations has a diagnosis on the Autism Spectrum. To help you understand what to possibly expect and assist in better supporting this student, below is a list of characteristics that the student may display. Please keep in mind that every student is unique and not all of these characteristics will apply to everyone on the Autism Spectrum, while there may be others that apply and are not listed.
The student may:
- Struggle with changes in the classroom, seating, or syllabi
- Display repetitive behaviors (ex. body rocking, flapping hands)
- Have trouble staying on topic or maintaining conversation
- Have difficulty understanding abstract concepts
- Be particularly knowledgeable in specific subject areas of interest
- Have communication impacts that hide intelligence level or vice versa
- Appear inattentive or bored
- Display the opposite emotion when stressed (i.e. smile when corrected)
- Misread social cues, facial expressions, or body language
- Experience heightened sensory perceptions (i.e. flickering lights or outside stimuli) which may interfere with learning
- Experience difficulty working in groups
- Have difficulty initiating conversations or asking for assistance
- Focus on one task at a time
- Not have functional speech
In addition to the accommodations outlined on the student’s accommodation letter, below are some suggestions that may assist in interacting with the student and further support the student’s success in your course, either in the classroom or with other interactions outside of the classroom (i.e. during office hours). While many of these suggestions would be helpful in supporting student success and it is encouraged that you consider implementing them when possible, they are not required.
- Respect chosen level of eye contact.
- If the student appears stressed offer them to take a break outside of the room.
- If you are making alternative testing arrangements for the student, make sure they know what those arrangements are.
- Allow student extra processing time and the opportunity to respond during conversation.
- Provide verbal instructions in a written format whenever possible.
- Allow for sensory or comfort items, such as a stress ball or fidget.
- Provide hands on learning and visual aids when possible.
- Allow for adjustments to seating placement.
- Help facilitate peer interactions if possible, especially if class requires group work or discussion.
- Be flexible with communication policies (ex. phone v. email).
- Display calm and welcoming body language; give student extra space.
- Allow extra transition time between activities when possible.
- Speak slowly; repeat and rephrase when possible.
- Ask the student for suggestions on how you may be able to better support them.
Should you have any questions, please do not hesitate to contact the student’s Accessibility Coordinator as listed in the student’s Accommodation Letter.
Tips for Instructing Students who are Blind or have Low Vision
The student who delivered this Letter of Notification regarding his or her request for accommodations is a student who is blind or has low vision. Although the letter lists some specific accommodations, below is a list of suggestions to further increase the student’s access to your course:
- When preparing course materials:
- Provide written materials in 16-18 point font; sans serif fonts such as Arial are preferred.
- Provide documents in an electronic format compatible with screen reading/magnification software.
- Provide written lecture outlines, instructions, etc. prior to class whenever possible.
- During Instruction:
- Assist the student in obtaining a seat which best meets their individual needs.
- Face the class when speaking.
- Avoid standing in front of sources of light, such as windows, that may make it more difficult to see your face.
- Minimize moving around the classroom.
- Read aloud all items you write on the chalkboard and be sure to provide verbal descriptions of pictures, charts, graphs, etc.
- Pace the presentation of material; if referring to a textbook or handout, allow time for students to find the information.
- Be specific with directions.
- It is recommended that any in-class reading should be done orally rather than silently.
Should you have questions or require assistance with the formatting of electronic materials please do not hesitate to contact the student’s Accessibility Coordinator as listed in the Letter of Notification.
Tips for Instructing Students who are Deaf or Hard of Hearing
The student who delivered this Letter of Notification regarding his or her request for accommodations is a student who is deaf or hard of hearing. Although the letter lists some specific accommodations, below is a list of suggestions to further increase the student’s access to your course:
- Assure audio/visual material is closed-captioned and that you are able to display the closed-captions on the equipment located in your room. For assistance, you may contact OIT at 740-593-1222.
- Assist the student in obtaining a seat which best meets their individual needs.
- Do not speak when your back is to the class or when objects are in front of your lips (such as a cup of water) so that a student may read lips or utilize facial expression to increase understanding.
- Speak directly to the student if the student works with a sign language interpreter or captioner.
- Repeat questions or comments from other students.
- Refrain from passing out papers or other materials while speaking.
- Avoid standing in front of sources of light, such as windows, that may make it more difficult to see your face. Also, avoid making the classroom completely dark if the student uses a sign language interpreter so the student doesn’t lose the ability to see the interpreter.
- Minimize moving around the classroom or moving too quickly in the pace of the lecture.
- Provide written lecture outlines, instructions, etc. prior to class whenever possible.
Should you have questions or require assistance with the captioning of audio/visual materials, please do not hesitate to contact the student’s Accessibility Coordinator as listed in the Letter of Notification.
Syllabus Statement
Accessibility Services encourages faculty to include information regarding accommodations and our office in the course syllabus. Additionally, Accessibility Services recommends reviewing this information from the syllabus with the class at the beginning of the semester. This may increase a student’s comfort with providing notification and awareness of the process, as well as help to assure you receive timely notification for accommodation requests.
Sample Statement
“Any student who feels they may need an accommodation based on the impact of a disability should contact me privately to discuss your specific needs and provide written documentation from Accessibility Services. If you are not yet registered as a student with a disability, please contact Accessibility Services at 740-593-2620 or visit the office in Alden Library, Suite 230.”