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Printing

Get Funded for Printing

You can pay for printing in two ways:

  • Bobcat Cash. If you are a current Ohio University student or employee, you already have a Bobcat Cash account, and can add cash instantly online at www.ohio.edu/bobcat-cash, or by using the Value Transfer Station on the 2nd Floor of Alden Library. You can add as little as $2.00 and there is no fee to “open” the account. Your OHIO ID card serves as your printing card.
  • Guest Printing Card. Anyone can purchase a Guest Printing Card from the Value Transfer Station on the 2nd floor of Alden Library. There is a one-time $2.00 fee to purchase a new card (so you’ll need a minimum of $3.00 to purchase a new card, $2.00 for the card and $1.00 to be applied to printing). After you have the card, you can add more funds to it with no additional fees.
Supported Paper Size Black-and-White Price Color Price
8½ x 11 single-sided 5¢ per sheet 25¢ per sheet
8½ x 11 duplex 5¢ per sheet 50¢ per sheet
11 x 17 6¢ per sheet 50¢ per sheet

Send Print Jobs to the Libraries’ Printers

From Libraries Computers

Choose printer Libraries_Public_Black&White or Libraries_Public_Color. You’ll need to enter your OHIO ID or Guest Printing Card Number in a dialog box that pops up on the screen, then OK the price of the print job in a second dialog box.

From Your Personal Computer

If you’re paying for printing with Bobcat Cash, you can use mobile printing to send many types of documents to the printers. Visit myprintcenter.ohio.edu to upload documents directly to your print queue. Mobile printing supports several common file formats, and works best with documents that are of a relatively small file size and where you don’t need to customize the orientation and layout.


Release Your Print Job

Within one hour of sending your job to the printers, go to any Libraries printer of the appropriate type (Black & White or Color). If using Bobcat Cash, swipe your OHIO ID card at the release station standing next to the printer. If using a Guest Printing Card, swipe your Guest Printing Card. Touchless print release is also available for Bobcat Cash users.

Black & White printers are located on the First, Second, Third, and Fourth floors of Alden Library, and at the Music & Dance Library. Color printers are located on the 2nd Floor of Alden Library.

 


Need help?

See Printing FAQs below or visit any Libraries service desk.

Need a refund? Fill out the online Print Refund Request Form.


 

How much does it cost to print at the library?

Supported Paper Size Black-and-White Price Color Price
8½ x 11 single-sided 5¢ per sheet 25¢ per sheet
8½ x 11 duplex 5¢ per sheet 50¢ per sheet
11 x 17 6¢ per sheet 50¢ per sheet
How do I print from my own laptop?

If you’re paying for printing with Bobcat Cash, you can use mobile printing to send many types of documents to the printers. Visit myprintcenter.ohio.edu to upload documents directly to your print queue. Mobile printing supports several common file formats, and works best with documents that are of a relatively small file size and where you don’t need to customize the orientation and layout.

Why won’t the print release station accept my OHIO ID?

There are several possible reasons.

If you just got a new OHIO ID card less than one hour ago, your card may not yet be activated for printing.

If you’re using an OHIO ID card that you previously reported as lost or stolen, that card will have been deactivated to prevent others from using it to impersonate you or access your funds. You’ll need to use the replacement card you got when you reported your old card as lost or stolen, or visit Bobcat Depot to get a new card. In the meantime, typing your OHIO ID and password on the release station screen (instead of swiping your card) may work.

If you’re both a student and a faculty or staff member, your faculty or staff OHIO account is your default account. If you want to print using your student account instead, you can email BobcatCash@ohio.edu to request that your accounts be linked.

If the machine just can’t seem to read your card, your card may be physically damaged. Try typing your OHIO ID and password on the touch screen instead of swiping, or visit Bobcat Depot to get your card replaced.

Need help? Ask at any Libraries service desk.

Why is my Bobcat Cash balance zero or less than I think it should be?

Did you add Bobcat Cash using CashNet/MyOhio or by visiting the Bursar’s Office at Chubb Hall? Cash added via these methods does not become available until at least the next business day. To make Bobcat Cash available instantly, add it online at www.ohio.edu/bobcat-cash, or via the Value Transfer Station machine on the 2nd Floor of Alden Library.

Pretty sure you have cash available, but your balance still reads as zero? There may be an issue with your OHIO ID card or account. Pretty sure that’s not the case? There may be a general problem with the printing system. Ask for help at any Libraries service desk.

Why doesn’t my print job appear in my queue at the printer?

When sending a print job from a computer, make sure you enter your OHIO ID or Guest Printing Card number into a dialog box on the computer’s screen. Then, wait a few seconds for a second dialog box to appear, allowing you to OK the cost of the print job and send it to your queue.

If you sent the job to “Libraries_Public_Black&White” it will only appear at printers with the “Black & White Printer” sign above them. If you sent the job to “Libraries_Public_Color” it will only appear at printers with a “Color Printer” sign above them. (Black & white printers are located throughout Alden Library and in the Music & Dance Library. Color printers are located only on the 2nd Floor of Alden Library.)

If no print jobs seem to appear in your queue, there may be an issue with your OHIO ID card or account.

Need help? Ask at any Libraries service desk.

Why didn’t my document print?

There are several possible reasons.

To print your document, you need to release it by swiping your OHIO ID or Guest Printing Card at the release station positioned next to the printer.

If you’ve done that and the document still hasn’t printed, the small screen on the printer itself (as opposed to the release station screen) may let you know if the printer is out of paper, out of toner, or is experiencing an error. If the printer’s screen says “Processing,” your document is taking longer than usual to process and will probably come out momentarily.

The Libraries’ printers have two sizes of paper, letter (8.5 x 11) and ledger (11 x 17). Sending print jobs with other paper sizes is a common cause of errors that prevent a job from printing. You can usually specify your document’s paper size in the print dialog window in the application you’re printing from.

A common cause of documents printing incorrectly is printing directly from Blackboard or other web sites that don’t really support printing. If you’re trying to print a PDF, Word, PowerPoint or other document from inside Blackboard, save the file to your computer first. Then double click the saved file to open it in its normal application, and print from there. Even outside of Blackboard, PDF’s print most reliably when saved to your computer or opened in Adobe Acrobat or Adobe Reader (not a web browser like Chrome, Firefox or Safari).

If your document won’t print via mobile printing, it may print when printed from a computer.

If no documents are printing, there may be a general problem with the printing system.

If you need help getting a document to print, please feel free to visit any Libraries service desk.

Need a refund? Fill out the online Print Refund Request Form.

Why did my document print with blank pages (missing areas, wrong layout…?)

For layout problems (such as printing in landscape when you wanted portrait), please check the settings in the application you printed from.

A common cause of documents printing incorrectly is printing directly from Blackboard or other web sites that don’t really support printing. If you’re trying to print a PDF, Word, PowerPoint or other document from inside Blackboard, save the file to your computer first. Then double click the saved file to open it in its normal application, and print from there. Even outside of Blackboard, PDF’s print most reliably when saved to your computer or opened in Adobe Acrobat or Adobe Reader (not a web browser like Chrome, Firefox or Safari).

If your document doesn’t print correctly via mobile printing, you may want to try printing it from a computer.

If you need help getting a document to print correctly, visit any Libraries service desk.

Need a refund? Fill out the online Print Refund Request Form.

Can I see my past printing activity and charges?

If you’re using Bobcat Cash, you can see your past printing activity under the “Activity” tab in My Print Center.

If you’re using a Guest Printing Card, you’ll need to register your card in the Print Card Management Portal in order to track and view your activity.

Can I print on my own paper?

Please use the paper supplied in the Libraries printers. The printers are not set up to handle alternate paper sizes, and Libraries staff may not be able to determine whether different paper stocks could cause jams or other problems.