CAS-IT Updates
Background
Microsoft has decided to phase out Basic Authentication in the second half of 2021 because Basic Authentication does not support multi-factor authentication which is the best practice for information security.
When the change occurs, any email client that utilizes Basic Authentication will no longer work properly. To reduce the impact of this change, Ohio University IT is proactively migrating potentially affected users to the recommended and supported email client Outlook.
How do I prepare for 2Step Authentication?
Duo Mobile App
The Duo Mobile App requires iOS 9 or greater or Android 5 or greater.
Email Access
With 2Step Authentication, email access is only available through certain applications, dependent on devices. Outlook Web Access is available on all devices with a modern browser. All Ohio University Faculty, Staff and Students can download Office 365 at no cost, from this site https://portal.office.com.
Click the menu button in the top right corner (it will either show your initials or your picture) and choose my account. At the next screen, choose Office Apps to download the software.
Supported Applications:
iOS devices
- Microsoft Outlook available through the Apple App Store for free. App requires iOS 10.0 or higher.
- Native iOS mail app on iOS 11 or higher (delete may need to delete mail account from phone and reconfigure)
- Android devices
- Microsoft Outlook app available from Google Play store for free. App requires Android OS 4.4 or higher. Microsoft Outlook on Google Play Store
Windows based OS
- Windows 10 Mail Application
- Outlook 365, Outlook 2016
Mac based OS
- Outlook 365, Outlook 2016 for Mac, Mac Mail in OSX 10.14 or higher
Unsupported Applications/Protocols
- IMAP/POP3 access
- MAC Mail in OSX 10.13 or prior
- Google/Android native mail/calendaring applications
- Outlook 2010 or prior on Windows
- Outlook 2015 or prior on Mac
- iOS mail app on iOS 10 or prior
- Any email application that does not support Modern Authentication or ADAL libraries.