Dealing with People Who Exhibit Behavior of Concern
The following information provides basic guidelines for assisting people who exhibit any behaviors of concern. For more extensive information, please contact Counseling and Psychological Services at 740.593.1616 or OUPD at 740.593.1911 and request additional information on this topic. If you are confronted by a person exhibiting symptoms of emotional, chemical or psychological issues:
DO be respectful
DO attribute symptom(s) to the illness
DO maintain poise and self-control
DO maintain personal space
DO keep your voice low and calm
DO use short, simple statements
DO keep your hands in view
DO be matter of fact
DO reduce contact if the individual is especially ill
DON’T give sharp commands or use threats
DON’T challenge – verbally or physically
DON’T argue, criticize or be judgmental
DON’T make promises you can’t keep
DON’T take anger personally
Police resources OUPD employs several officers who are trained in Critical Incident Stress Management (CISM). Additionally, OUPD has Crisis Intervention Team (CIT) members serving on all shifts to effectively respond to situations involving individuals with mental health conditions.
