General FAQ

What is the proper address format to use when addressing mail?

Faculty/Staff:

  • First & Last name
  • Department
  • 1 Ohio University
  • Athens, OH 45701

 

Student:

  • First & Last name
  • Dorm number & address
  • Room number
  • Athens, OH 45701
What types of items can be accommodated (perishables, etc)?

We accept all deliveries from carriers such as USPS, UPS, FedEx (Ground and Express), and DHL.  This includes all Amazon deliveries, as well as Care Packages and Perishable items.  Large items such as futons, bicycles, and desks are also accepted.  Mail Services does not transport items back to residential halls. 

How will I receive my mail?

Student Residential Mail: Student mail can be picked up at the designated mailroom for your green of residence, either directly from the mailroom during our operating hours, or through our Smart Lockers.


Faculty/Staff Mail: Business mail is delivered via campus mail routes to departmental mailrooms or business smart locker locations. 
 

My package was lost, what do I do next?

Faculty/Staff: Contact Mail Services with your tracking number at 740.593.1850. 

Students: Contact studentmail@ohio.edu with your tracking number or reach out to your residential mail center directly for assistance 
East Green Mail Center, Jefferson Hall: 740.597.6973
South Green Mail Center, Mackinnon Hall: 740.597.7037
West Green Mail Center, Ryors Hall: 740.593.4013

What if I am expecting a package that requires a signature?

Mail Services take care of any signature that is required.

What if I am expecting an oversized package?

Mail Services can accommodate just about any size package, however we do not typically accept packages arriving on skids. If skid delivery is required please coordinate directly with Mail Services. 

What if I have to send out or return a package?

We can ship out anything from the Mail Services Central Receiving Office located at Building 37, The Ridges, through USPS, UPS, FEDEX AND DHL. Prepaid packages can be dropped off at Mail Services or any Student Mail Center.

What happens if I have an address change?

Faculty/Staff Mail: make sure you change your address in my personal information.


Student Residential Mail: changes should be changed by Housing if it is a residence hall change, if you move out of residence hall please alert your designated Student Mail Center know and provide them with your forwarding address.
 

How soon can I pick up my mail/package after notification?

There are times when the US Postal Service will send you notification of a Priority or Express Package delivery. Keep in mind, however, that this notification does not mean that the Mail Center has received your package from the Post Office; only that the Post Office is in receipt of your package.  Please wait until you receive a notification from the Mail Center before coming to pick up the package. This is for student mail, academic/business mail is delivered.

Are stamps available for purchase?

Stamps are available for purchase at the Mail Services Central Receiving Office located in Building 37 at the Ridges by the roll (100) or book (20) for faculty, staff, and students. Students may also visit the Post Office on the 4th floor of Baker University Center for postage stamp purchases. At this time stamps are not available for sale in student mail centers.

How can I obtain my mail if I primarily work in a remote capacity or don’t have a dedicated office site?

Individuals working in a fully remote capacity or those who do not have a dedicated work site may contact Mail Services at 740.593.1850 or mailservices@ohio.edu.