Mail Services FAQ

Faculty/Staff
First and Last Name
Department
1 Ohio University
Athens, OH 45701

Student
Student's Full Name
Mail Room Address
Hall & Room  
Athens, OH 45701

We accept all deliveries from carriers such as USPS, UPS, FedEx (Ground and Express), and DHL.  This includes all Amazon deliveries, as well as Care Packages and Perishable items.  Large items such as futons, bicycles, and desks are also accepted.  Mail Services does not transport items back to residential halls. 

Student Residential Mail: Student mail can be picked up at the designated mail room for their Green, either directly from the mail room during our operating hours, or through our Smart Lockers.

Faculty/Staff Mail: Business mail is delivered via campus mail routes to departmental mail rooms or business smart locker locations. 
 

Faculty/Staff: Contact Mail Services with your tracking number at 740.593.1850. 

Students: Contact studentmail@ohio.edu with your tracking number or reach out to your residential mail room directly for assistance.

East Green Mail Room, Jefferson Hall: 740.597.6973
South Green Mail Room, Mackinnon Hall: 740.597.7037
West Green Mail Room, Ryors Hall: 740.593.4013

Mail Services take care of any signature that is required.

Mail Services can accommodate just about any size package, however we do not typically accept packages arriving on skids. If skid delivery is required please coordinate directly with Mail Services. 

We can ship out anything from the Mail Services Central Receiving Office located at Building 37, The Ridges, through USPS, UPS, FEDEX AND DHL. Prepaid packages can be dropped off at Mail Services or any student mail room.

Faculty/Staff Mail: make sure you change your address in my personal information.

Student Residential Mail: room/hall changes will be updated by Housing. If you move out of the residence halls, please alert your designated mail room know and provide them with your forwarding address.
 

There are times when the US Postal Service will send you notification of a Priority or Express Package delivery. Keep in mind, however, that this notification does not mean that the mail room has received your package from the Post Office; only that the Post Office is in receipt of your package.  Please wait until you receive a notification from the mail room before coming to pick up the package. This is for student mail and academic/business mail that is delivered.

Stamps are available for purchase at the Mail Services Central Receiving Office located in Building 37 at the Ridges by the roll (100) or book (20) for faculty, staff, and students. Students may also visit the Post Office on the 4th floor of Baker University Center for postage stamp purchases. At this time stamps are not available for sale in student mail rooms.

Individuals working in a fully remote capacity or those who do not have a dedicated work site may contact Mail Services at 740.593.1850 or mailservices@ohio.edu.

Unfortunately, this is not a service that we are able to offer due to space and technical constraints.

Our student mail rooms remain open during both summer and winter breaks with limited hours. The student mail rooms are only closed on Sundays and during University closures.

Our student mail rooms do not accept deliveries from companies such as Door dash, UberEats, Instacart, etc. These deliveries should be coordinated for pickup between yourself and the driver. If you have purchased food items through Amazon, they will be delivered to the mail rooms like normal.

Our student mail rooms are unable to accept deliveries from private parties. We only accept packages through mail carriers, such as USPS, UPS, FedEx, or DHL.

Please be sure to check your Junk email folder, as the notification may be directed there. If there is still no email, this could be because the carrier has marked your package "delivered" because it has reached the mail room, but our staff has not yet been able to process the delivery. In some cases, the status is marked "delivered" when the package has only reached the city Post Office and is typically delivered to us the next day.

No, our mail rooms no longer utilize mailboxes for student mail. For packages, we use a combination of shelf storage in our mail rooms, as well as Smart Locker systems to store and deliver packages. Letter mail is sorted into folders which are temporarily assigned to students until they have picked the letters up. In all cases, when mail is ready for pickup, a notification will be sent to your OHIO email with the designated pick-up location/method identified.

No, all services regarding mail are included in your housing fees.

No, all students who have assignments through Housing and Residence Life are automatically entered into our database to receive mail.

If you have sent a package to your old residence hall address, we will typically hold the package and reach out to you. If you notice the shipment is headed our way, please reach out to us at studentmail@ohio.edu to provide us with the tracking information and a good forwarding address. After a length of time, if we have not received a response from you, we will forward the package to the address you have on file with the university.

Provided the address on the package is still an on-campus address, we will receive the package at one of our mail rooms and attempt to process it. In many cases we can use our systems to figure out who the recipient is and will process it that day. If your package has been delivered and you have not received the email after a couple of days, please stop into the mail room for your green with your OHIO student ID, tracking number, and any other relevant information you have so that we may best assist you in locating the package.