Ohio University

Application & Admissions FAQ

How do I get back to my application if I partially completed but did not submit it?

You can save, exit, and return to your application as many times as necessary. From the online menu, click on "Apply Online." Once your application is completed, you will see the option to "Submit and Pay." Your application is not submitted until you pay the applicable application fee. 

I cannot remember the password to my application account. How do I retrieve that?

Return to the Online Application Menu and follow the instructions under the "Manage Your Account" section.

What is the difference between a Copy of an Official Transcript and an Official Transcript?

Copies of official transcripts can be submitted as part of your application materials for most academic programs. The following are not acceptable as a transcript: Advising reports like DARS, academic records printed from your school’s website, grade reports, or any document that indicates it is unofficial and/or for internal use only. Including documents that are not copies of official transcripts will slow down processing of your application.

Official transcripts must be sent from the issuing institution to the Graduate College either electronically or by mail, or have been sent to you in a SEALED envelope and then forwarded by you to the Graduate College unopened. Transcripts that arrive in opened envelopes are not official.

Official transcripts are required as part of the application materials for some programs. Check the program’s website and review the program information within the online application to determine if your program requires official transcripts with the application.

All students recommended for admission must provide an official transcript from any institution where they have earned (or will earn) a bachelor’s degree or higher prior to registering in their initial graduate semester.

I've been an Ohio University student. What transcripts do I need to submit?

You are required to list all post-secondary institutions attended or currently attending in the Academic History section of the application. Depending on when you attended an institution and the level of coursework you attempted, it may not be necessary to submit a copy of an official transcript. The following transcripts are required for all degree-seeking applications: 

  • A copy of the official transcript from each institution where a bachelor's degree has been or will be granted.
  • A copy of the official transcript from any institution attended after completing a bachelor's degree, or from which any graduate coursework was attempted, regardless of whether or not a degree has been or is being completed.
  • A copy of an official transcript from any college or university attended within the past four years from which credit was or is currently being completed.
  • Note: Transcripts for work completed through a study abroad program are NOT required.

 If you listed Ohio University as a current or prior institution, the Graduate College will request a copy of your OHIO transcript on your behalf. However, if you did not list OHIO as a prior institution, you will need to submit a copy of an official transcript.

Note: some academic programs do require transcripts from all institutions attended. Review the application requirements for the program to which you are applying to confirm if you need to submit all transcripts.

How do I submit an official transcript (US institutions)?

You can submit an official transcript by mail or electronically, depending on the options provided by your school. Most institutions will have instructions online about how to request transcripts. Generally this information will be in the registrar's office or records office, but you may also find it under Alumni information.

Electronic transcript services:

Select Ohio University as the recipient, if that option is available. If asked to provide an e-mail address, use graduate@ohio.edu.

Along with your name, please include your Ohio PID number on your order request.

Mailing paper transcripts:

Paper transcripts must arrive still sealed in the original envelope in which they were released by the issuing institution. The mailing address needs to include your full name and your Ohio PID number and/or your date of birth (month/date/year).

Mailing address:
Graduate College
Your name, Pxxxxxxxxx
1 Ohio University
Grosvenor Hall 102
Athens OH 45701

How can I monitor my application status?

Your MyOHIO Student Center To Do list shows information about the status of your application. Each of the To Do items is a hyperlink. If you click through it, you will see details about the item. Applicants with To Do items will receive a monthly e-mail reminder about those items.

While your application is pending, you will see a To Do item that indicates your application is in the program review queue. This To Do item remains until the academic program completes its application reviews.

If English is not your native language, you may also see a checklist item that lists the type of admission for which you are eligible based on the current documentation of your English language proficiency.

The application status box on your MyOHIO account will be listed as incomplete until an admission recommendation is received. If the only item on your To Do list is "app status: at academic prgrm," you can contact the academic program to which you applied to confirm whether or not your application is complete and ready for review. 

Monitoring Letters of Recommendation

If you used the online recommendation option, you can monitor the status of your recommendations through your application account (follow the instructions under "Manage Your Account"). As application deadlines approach, you are encouraged to monitor this information on a regular basis, and follow up with recommenders as necessary.

The Graduate College is unable to provide any tracking system for letters of recommendation submitted outside the online system.

Test Scores 

You can check on the receipt of official test scores by monitoring your MyOHIO account, under the admissions tab. Please note: The Graduate College does not track unofficial test scores. Allow a minimum of three processing days after submitting both your application and test scores for scores to match to your application.

Transcripts

Your MyOHIO Student Center To Do list is updated as application materials are processed. Any missing transcripts will have a corresponding To Do item.

Your application materials need to include the following transcripts:

  • A copy of the official transcript from each institution where a bachelor's degree has been or will be granted.
  • A copy of the official transcript from any institution attended after completing a bachelor's degree, or from which any graduate coursework was attempted, regardless of whether or not a degree has been or is being completed.
  • A copy of an official transcript from any college or university attended within the past four years from which credit was or is currently being completed.
  • Note: Transcripts for work completed through a study abroad program are NOT required.

If you listed Ohio University as a current or prior institution, the Graduate College will request a copy of your OHIO transcript on your behalf. However, if you did not list OHIO as a prior institution, you will need to submit a copy of an official transcript.

Please note, degree audit reports or academic records that you can download from a website or student advising center are not accepted in lieu of a copy of an official transcript.

Other To Do Items

  The Graduate College application requirements include a completed application, the correct application fee, transcripts as noted above, a current resume, and English proficiency test scores for non-native speakers of English. Academic programs may have additional application requirements. Please be sure you have reviewed the application requirements for the academic program which you will find on the program's webpage. 

 Additional documents may be included on your My Ohio Student Center To Do list, but your To Do list may not be a comprehensive list of all required materials. Please allow at ten (10) business days after materials and your application have been submitted for processing before contacting the academic program.

Options for Submitting Additional Materials

  All materials submitted after your application must include your name and date of birth or Ohio PID number to ensure proper matching to your application.

By Secure Web Dropbox

By Mail: 

  Graduate College
  Grosvenor Hall 102
  1 Ohio University
  Athens OH 45701

Electronic Transcripts (US Institutions):

  If your college or university transcript service requires an e-mail address, use graduate@ohio.edu.
 

How do I review To Do items in My OHIO Student Center?

How to Access "My OHIO Student Center" to Review "To Do" Items and Holds

Access Student Portal

  • On the Academics tab, click on "My OHIO Student Center."
  • You will be presented with a second login page for OHIO University PeopleSoft Campus Solutions. Log in again using your Ohio ID and password. If you receive an error message that begins with "You are not authorized for this page, please access the system through a different web browser". 2nd login
  • Once you have accessed your Student Center, you will see panes for Holds and To Do List.
    Holds and To Do list
  • To get details about any listed items, click on the "details" link.
  • Under the "Item – List", click the item link and scroll to the bottom of the page to read the "Description" of the To Do list item.
I already submitted my application, but need to make a change to the information. Whom do I contact to make this correction?

E-mail the Graduate College at graduate@ohio.edu with that information. Please send that e-mail from the account under which you created your application. Please include your name as it appears on your application, and include your PID number, which was sent to you in the application acknowledgement e-mail you received.

Please note: We cannot change the program to which you applied or the term for which you applied. You will need to submit a new application to make that type of change.

How do I check or update my letters of recommendation?

You can monitor letters of recommendation only if you used the secure recommendation system within the online application.

Return to the Online Application Menu and follow the instructions under the "Manage Your Account" section.

Within the "Review Your Activity" section you can either edit or change a recommender or send an e-mail reminder using the "Action" list box listed next to that recommender.

If a recommender does not receive the e-mailed instructions for accessing the recommendation system, check the e-mail provided in your application for accuracy under the "Action" edit option. If the e-mail address is correct, the problem may be due to spam filters for the recommender's e-mail system. Ask them to adjust their Spam filters by listing "collegenet.com" as a recognized sender, then send a new reminder. Alternately, you can provide a different e-mail address using the "Edit Recommender" option. If you edit an email address, a reminder is automatically sent to the new address.

You also have the option to have recommendations submitted in paper format. Paper recommendations should be mailed to:

     Graduate College
     1 Ohio University,
     Grosvenor Hall 102
     Athens, OH 45701

I am having technical difficulties accessing MyOHIO Student Center. When I try go to the center webpage, I receive this error message "the selected language is not enabled for this database." What do I do to correct this error?

To correct the "the selected language is not enabled for this database" issue in the Mozilla browser please go to Tools > Options > Content and then click on the "Choose..." button next to the Languages Section. Next, make sure English/United States [en-us] is the top language.

Can I get my application fee back?

No. Application fees are non-refundable. Please review your application carefully before submitting and paying the application fee.

In the event that a program is cancelled due to lack of applications, applicants will be notified of their options.

How long does it take for application materials to be processed?

Please allow a minimum of five (5) business days after a document is received by the Graduate College. To Do items on your student center checklist are updated as materials are processed. 

When will I be notified about an admission decision?

Each graduate program has its own application review and decision-making process. In general, programs conduct application reviews shortly after their application deadline. The Graduate College is not part of the application review process. Once a decision has been made by the academic program, it is forwarded to the Graduate College to be made official.

The application won't accept my credit card.

A credit card authorization error means there is a problem with the credit card you provided. You may see one of the following messages: Decline, Serv Not Allowed, Invalid Trans, or Do Not Honor

Each of these is a type of error that is sent by your card provider. For whatever reason, the bank or card provider is declining the transaction. The fee processor provides us with no further details regarding the transaction failure.

A common error is a mismatch between name and/or billing address on the credit card and the name and/or permanent address you listed on your application. Double-check your name and address to make sure it matches the name and address assigned to the credit card, and attempt to submit it again. If the error is persistent and you wish to inquire further, please contact the bank or credit card provider that issued the card.

If you are attempting to use a credit card belonging to someone else and are not listed as an authorized user on their account, you may encounter an authorization error. If you are the named card holder and your card is not working, check to ensure your permanent address on the application matches the address on your credit card. If you continue to encounter problems, contact the bank/credit card provider.

If you are unable to resolve the authorization error, you can mail the application fee to the Graduate College and receive in return an administrative code that will allow you to submit your online application. Please contact the Graduate College at graduate@ohio.edu for additional information and instructions.

Why is my application on hold?

Check to see if any of these conditions apply to you.

Did you select to submit your application and pay a fee? 

Your application is not considered submitted until you complete all required questions, click submit, and pay the applicable application fee. You can return to a saved application, make updates, and then submit the application. If you are unsure if you submitted the application, log into your application account and under "Returning Users" click on "Review your Activity." 

Did you indicate that you have been/were charged with, indicted for, or convicted of a felony?

If so, you are sent a questionnaire to complete and return to the Office of Legal Affairs. Your application will be on hold pending the outcome of that review. 

Did you indicate that you were suspended or dismissed from a prior academic program or institution?

If so, your transcripts are being reviewed before release to the academic program. Check your To Do list in your MyOHIO Student Center to see if additional transcripts have been requested.

Did you indicate that you are unable to return to a prior institution? 

If so, check your My OHIO Student Center To Do list to see if additional information has been requested.

My application is still under review, but it is too late to get an I-20. What should I do?

If you have not been notified of an admission decision and it is too late to pursue an I-20, you can change your requested application term. Information is in the Apply section of the Graduate College website.

I received a notification that I did not pay the correct amount for my application fee. How can I submit a payment to make up the difference?

One of the following steps must be taken to submit the remaining fee for your graduate student application to the Graduate College:

  1. Submit a check or money order through a U.S. bank and made payable to Ohio University for the remaining amount. Please attach the check to a piece of paper containing your full name and personal identification (PID) number.  The Graduate College mailing address appears below.
  2. A friend or relative at Ohio University or living in the U.S. can follow the instructions listed in step 1 above.  The Graduate College mailing address appears below.
  3. A friend or relative at Ohio University can bring the exact cash amount to the Graduate College.  We cannot provide change and the exact amount of the fee is necessary.

You can no longer pay the remainder of the fee by credit card through the online application process nor can we take your credit card number and charge you.

The Graduate College mailing address is:

     GRADUATE COLLEGE
     1 OHIO UNIVERSITY
     GROSVENOR HALL 102
     ATHENS OH  45701

If you cannot use any of the options listed above, we will accept a wire transfer. 

PLEASE NOTE – Do not use WESTERN UNION as they will only wire money to other Western Union locations.

To wire the fee, you must do the following:

Wire the funds directly to the Ohio University BURSAR (NOT TO THE GRADUATE COLLEGE)

 

Receiving Bank:

JP Morgan Chase Bank, NA

2 South Court St.

Athens, Ohio  45701

 

ABA#: 021000021

Swift #: CHASUS33

Beneficiary:  Ohio University

Beneficiary Account # 480343099

Address: 010 Chubb Hall, Cashier's Office, Athens, Ohio 45701

Include the full name of the applicant and PID number of applicant.

 

The Graduate College is not informed of receipt of funds, so you must email the Graduate College at graduate@ohio.edu specifying your name, Ohio University Personal Identification (PID) number and the date the funds are to be expected.  The Graduate College will ensure the funds have been received by the Bursar’s Office.  Once our office confirms receipt of the remaining fee, your application can be processed through the Graduate College and to the department for review of admission.