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Care Clinic FAQ

Is it really free?

Yes, it is really free. We do not charge for an office visit. If you have questions about insurance or eligibility, please call 740.593.2432.

What services do you provide?

The Care Clinic offers primary care services, chronic care management, and access to other specialty clinics within the Heritage Community Clinic. We offer medication assistance and navigate patients through the continuum of care. We also assess and assist with food insecurity, transportation, and other social needs.

Can I bring my kids here for checkups?

Unfortunately, we only serve patients ages 18-64.

Where is the Care Clinic located?

The Care Clinic is located inside the Heritage Community Clinic in Grosvenor Hall, located at 16 West Green Drive in Athens, Ohio. Free parking is available. Please do not hesitate to call 740.593.2432 if you have trouble finding us.

Are appointments required?

Appointments are encouraged, but not required. Walk-ins are accepted between the hours of 3:30 p.m. and 5:30 p.m. Appointments can be made by calling 740.593.2432.

What should I bring to my appointment?

Some form of identification, medications you are taking (prescription bottles are helpful for the first visit), and any recent medical lab or imaging results.

What if I need a prescription or testing?

The Care Clinic has experienced nursing staff to assist with obtaining low-cost medications, lab tests, medical imaging, and other needs that arise.

Whom will I be seeing in the Care Clinic?

First and second year medical students take patient histories and vitals, perform physical exams, and develop a treatment plan. All patient information the student receives is reported to our experienced team of licensed nurses and physicians who oversee each patient's case. If you have questions about your visit, clinic staff can be contacted at 740.593.2432 between 8 a.m.-5 p.m., Monday through Friday.

How much time should I plan to be at the Care Clinic?

We ask patients to block out 1.5 hours for the first appointment and 1 hour for follow-up appointments. Medical students are learning the process of managing appointments and collaborating with the supervising physician is part of the process, so that takes a bit more time. We like to think of it as the healthcare team working together to make sure you receive the best care possible.

Why should I come to the Care Clinic?

We believe patient-centered, quality healthcare should be accessible to all regardless of income. We strive to give our patients the best experience possible, which includes as much time and attention as they need. In addition to receiving excellent health care that is free, our patients give back by helping our students learn to become future physicians. And that is a huge deal for which we are grateful.