Online Customer Service Leadership Bachelor's Degree
Program Code BS6418
OHIO's Bachelor of Applied Science in customer service leadership is an ideal degree to help you further your education and advance your career. Learn to use emotional intelligence in the workplace, interact well with people, demonstrate ethical leadership, and develop problem-solving skills-all within the renowned Patton College of Education. The courses are provided in an online format so that working students can have the flexibility to work towards their degree in a time frame that works for them.
Customer Service Leadership is offered as both a major and a minor. Learn more about the minor in Customer Service Leadership.
Overview
The Customer Service Leadership major leads to a Bachelor of Applied Science degree and is designed for students from a wide range of backgrounds and interests. The program is hands-on and applicable to many fields, allowing students to build upon their previous education and work experience or start fresh and build a flexible degree around their personal and professional goals.
Benefits
- Enjoy the flexibility. Earn your online bachelor's degree without leaving home.
- Online and Distance Education is Affordable. View tuition rates for online and distance programs.
- If you have prior college, keep your credits (no expiration date). Build on your prior college credit and complete it sooner.
- Begin right away. Apply to start classes in January, May, or August.
- This program boasts one of the first customer service degrees in the nation and highlights one of the top skills employers are seeking.
- Financial aid for qualified students is available.
Career Opportunities
Whether you are seeking to further your education or advance your career, this degree helps you achieve your goals. Students from many career paths have utilized this degree to advance to leadership opportunities in many fields.
- Customer call centers
- Retail and hospitality establishments
- Health care offices
- Human services agencies
- Financial institutions
- Law Enforcement
Course Topics & Curriculum
- Families as Consumers in Global Communities
- Human Resources for Customer Service Professions
- Writing in Human and Consumer Sciences
- Career Development for Customer Service Professions
- Communication in Interpersonal Relationships
- Fashion and Culture
- Intro to Management
- Marketing Principles
For more information, contact:
Donnie Brown
Program Coordinator
Patton Hall 121M
540.257.0535