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New WorkForce time clocks to be installed

Published: August 5, 2021 Author: Staff reports

In the coming weeks, OHIO’s Office of Information Technology (OIT) will replace the current WorkForce clocks across multiple campuses with the latest model that features an ID card tap to clock in/out with, retiring the old model that used a magnetic strip reader.

To use this feature, employees will need to have the newer-issued ID card, which OIT began issuing in 2017. If you or your staff do not have a newer ID card with a proximity chip, take your old card to the Bobcat Depot and turn it in for a free replacement. You will be charged a $12 fee if you do not have your old card to return.

If you need help, there will be troubleshooting guides posted alongside every new time clock. These guides will outline basic troubleshooting steps as well as escalation steps in case you need additional assistance.

The University is opting to replace these clocks for several reasons: they are nearing the end of their life span; they are prone to failure (the magnetic stripe reader is a common issue); the current model is no longer sold; and support is being phased out over the next few years.

Those with questions or technical problems can contact the IT Service Desk at 740-593-1222 or servicedesk@ohio.edu.