Ohio University

Holiday Hours for COVID-19 Hotline

Published: November 18, 2020 Author: Staff reports

As we prepare to transition to remote learning for the remainder of this fall semester, we wanted to provide a reminder that the Ohio University COVID-19 Response Hotline, 877-OU-COV19 (877-682-6819), can be accessed seven days per week by Ohio University students and employees within the state of Ohio that are experiencing COVID-19 symptoms.

The Ohio University COVID-19 Response Hotline hours of operation are Monday through Friday from 9 a.m. – 9 p.m. and Saturdays and Sundays from 9 a.m. – 5 p.m., except for the following holiday hours:

November Holiday Schedule

Wednesday, Nov. 25, 2020: 7 a.m. – 3 p.m.

Thursday, Nov. 26, 2020 (Thanksgiving): CLOSED

Friday, Nov. 27, 2020: 7 a.m. – 3 p.m.

Saturday and Sunday, Nov. 28–29, 2020: 7 a.m. – 3 p.m.


December/January Holiday Schedule

Thursday, Dec. 24, 2020:  7 a.m. – 3 p.m. 

Friday, Dec. 25, 2020: CLOSED

Saturday and Sunday, Dec. 26–27, 2020: 7 a.m. – 3 p.m.

Thursday, Dec. 31, 2020:  7 a.m. – 3 p.m.

Friday, Jan. 1, 2021: CLOSED

Saturday and Sunday, Jan. 2-3, 2021: 7 a.m. – 3 p.m.

For students on campus or living in the state of Ohio during holiday break:

  • Call the COVID-19 Response Hotline at 877-OU-COV19 (877-682-6819) if you are experiencing COVID-19 symptoms or if you’ve been exposed to someone with COVID-19. 
    • If a COVID test is needed, the hotline will connect with a provider who will order the test for you and provide information regarding a testing location.
  • Notify Ohio University at www.ohio.edu/reportexposure
  • Isolate or quarantine to minimize exposure to others.  


For students living out of state during holiday break: 

  • Get a COVID-19 test from a doctor or retailer in your area.
  • Notify Ohio University at www.ohio.edu/reportexposure.
  • Isolate or quarantine to minimize exposure to others.  

For Employees: The COVID-19 Hotline is a first stop for all current employees on all campuses to ask COVID-related questions, to be connected to further resources including potential testing at an OhioHealth testing site or guidance to alternative testing sites, and to submit reports of positive COVID-19 tests.  Employees can also receive return to work assistance and management in accordance with COVID-specific University protocols. If a COVID test is needed, the Ohio University COVID-19 Response Hotline will work with a provider to place the order. It is important to note that a provider’s order is required for COVID-19 testing.

To help prevent the spread of COVID-19 across our campus communities, Ohio University has implemented a mandatory COVID-19 Incident Report form for students and employees that centralizes the reporting of COVID-19 illness or exposure.

More information about Ohio University's partnership with OhioHealth is available online at https://www.ohio.edu/coronavirus/ohiohealth-partnership.

For more information about Ohio University’s COVID-19 preparedness, visit www.ohio.edu/coronavirus.

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