Enhancing discovery - Updates to Ohio University Libraries Search website

Early this summer, Ohio University Libraries launched an improved version of the Library Search catalog website, integrating the latest platform updates as well as enhancements driven by user testing.

Since the migration to the Library Search platform in August 2025, library staff have listened to feedback from the OHIO community, investigated reported issues and made continuous improvements to the service. 

Throughout the spring semester, staff from University Libraries conducted user research with faculty and students to learn what pain points they encountered when using Library Search. Through various prompts, faculty and students had to replicate key information-gathering scenarios and provide feedback.

With this information, the team made user-driven customizations to maximize the usefulness of the new search interface. Combined with vendor software improvements, the result is a more modern, streamlined and user-friendly design.

“The new Library Search offers a cleaner, more modern user interface,” says Carrie Preston, systems librarian. “Search results are better organized with less confusing duplication, and request options are presented more clearly with the ‘best,’ fastest and simplest options first. Your Library Account screen now displays loans, requests and saved items all in one place.”

The Library Search now includes two AI-driven features: an “Ask Anything” button that translates natural language questions into sophisticated search queries, and a Research Assistant that uses artificial intelligence to explore a topic.

“We are grateful to the university community for providing us with feedback and for participating in the usability testing,” remarked Chad Boeninger, head of user services.  “Our team has incorporated the findings into a more user-friendly and intuitive search experience, and we’re excited to see faculty and students use the updated system this fall.” 

University Libraries aims to provide the best possible Library Search experience to students, faculty and staff. 

For more information about these updates as well as search tips, visit the Library Search Guide.  As you explore the updated platform, please share any feedback or suggestions via this webform.