Unfortunately, this is not a service that we are able to offer due to space and technical constraints.
Our Student Mailrooms remain open during both Summer and Winter breaks with limited hours. The Student Mailrooms are only closed on Sundays and during University Closures.
Our Student Mailrooms do not accept deliveries from companies such as Door dash, UberEats, Instacart, etc. These Deliveries should be coordinated for pickup between yourself and the driver. If you have purchased food items through Amazon, they will be delivered to the mailrooms like normal.
Our Student Mailrooms are unable to accept deliveries from private parties. We only accept packages through mail carriers, such as USPS, UPS, FedEx, or DHL.
Please be sure to check your Junk mail Folder, as the emails may be directed there. If there is still no email, this could be because the carrier has marked your package "delivered" because it has reached the mail center, but our staff has not yet been able to process the delivery. In some cases, the status is marked "delivered" when the package has only reached the city Post Office and is typically delivered to us the next day.
No, our mailrooms no longer utilize mailboxes for student mail. For packages, we use a combination of shelf storage in our Mailrooms, as well as Smart Locker systems to store and deliver packages. Letter mail is sorted into folders which are temporarily assigned to students until they have picked the letters up. In all cases, when mail is ready for pickup, a notification will be sent to your Ohio email with the designated pick-up location/method identified.
No, all services regarding mail are included in your housing fees.
No, all students who have assignments through Housing and Residence Life are automatically entered into our database to receive mail.
If you have sent a package to your old residence hall address, we will typically hold the package and reach out to you. If you notice the shipment is headed our way, please reach out to us at studentmail@ohio.edu to provide us with the tracking information and a good forwarding address. After a length of time, if we have not received a response from you, we will forward the package to the address you have on file with the university.
Provided the address on the package is still an on-campus address, we will receive the package at one of our Mailrooms and attempt to process it. In many cases we can use our systems to figure out who the recipient is and will process it that day. If your package has been delivered and you have not received the email after a couple of days, please stop into the mailroom for your green with your Student ID, tracking number, and any other relevant information you have so that we may best assist you in locating the package.