learning technology
contact us




Activate Your OHIO ID


Blackboard 9.1 CatMail Tech Depot


Activate Your OHIO ID

After you have been admitted, you will need to activate your OHIO ID, which is the key to most online services at Ohio University. Make sure you have your PID (Person Identification Number) ready when you activate your OHIO ID. Your PID can be found on your letter of admission.

Activate your OHIO ID

If you have any problems activating your OHIO ID, please contact the OIT Service Desk at 740.593.1222 or submit a request online at www.ohio.edu/oitech.

Blackboard 9.1

Online courses will be held in Blackboard 9.1. If your computer does not have the proper hardware, Blackboard 9.1 may run slowly or may not run at all. Prior to using Blackboard 9.1 on your computer, compare your current system configuration with the Blackboard system requirements.


Connection Speed
Once you have ensured that your computer has the proper operating system and hardware to run Blackboard 9.1, you should verify that your Internet connection is fast enough to support Blackboard 9.1. Online courses may require you to download/upload large files and often include streaming audio and video, both of which require faster connections.

Check your Internet connection download and upload speeds using the connection speed test at www.pcpitstop.com/internet/bw.asp. The recommended Internet connection is broadband (high-speed) Internet with a consistent minimum speed of 1.5 Mbps.

If your Internet connection is slower than the recommended speed, you may still use Blackboard 9.1. However, you will encounter difficulties when loading pages, especially during peak usage times.

Browser Compatibility
To see if your Web browser is compatible with Blackboard 9.1, click here. Blackboard 9.1 requires that your Web browser conform to certain standards. If you have an out-of-date or unsupported browser, you will need to download either a certified version of your current browser or a different certified browser before attempting to log into Blackboard 9.1.

Browser Configuration
Your browser must be configured properly as follows:

Browser Plug-ins
At a minimum, you will need three browser plug-ins to use Blackboard 9.1: Adobe Reader, Adobe Flash Player, and the Java Runtime Environment plug-in. (You may need additional plug-ins if the course you are taking includes multimedia elements.)

Administrative access to the computer you are using is required, in case there is a need to install new or updated software. Since you will need to have the ability to install software on your computer, it is recommended that you do not rely on a computer at work or at a public library.

To download and install the current versions of Adobe Reader and Adobe Flash Player:

  1. Go to www.adobe.com/downloads
  2. Click the Get Adobe Reader button.
  3. Return to www.adobe.com/downloads.  
  4. Click the Get Adobe Flash Player button.

You will also need the correct version of the Java plug-in. This is not the same thing as JavaScript. Blackboard 9.1 will not run properly if you are using an incompatible version of Java or if you have multiple versions of Java installed. Click here to download Java.

Firewall Setup
Many computers use a firewall to block harmful programs and data from their computers. The default settings of the Windows and Mac OS built-in firewalls will not interfere with Blackboard 9.1; however, if you have customized your firewall settings or installed a third party firewall, you may need to reconfigure those settings to allow Blackboard 9.1 to operate properly.

For assistance making changes to your computer's firewall, contact the Office of Information Technology by email at bbsupport@ohio.edu or call 740.593.1222.

Getting Started with Blackboard 9.1

Access Your Online Course(s)

How to Find Help


The Ohio University student email system, called CatMail, will be available for use upon activation of your OHIO ID. Your CatMail email is your OHIO ID@ohio.edu.

Your OHIO ID and password are the key to numerous online services, including:

1. Class registration and schedules
2. Online billing statements and payment options
3. Grade reports
4. Free software downloads
5. Access to online classes

To keep in touch with professors and classmates, you need to use your Ohio University CatMail account. Please check your CatMail email regularly for official University correspondence. Many Ohio University departments and professors depend on CatMail for both announcements and assignments. We do not recommend forwarding your CatMail account, as you will likely not receive important email messages.

If you have problems accessing your email or have questions, call the Service Desk at 740.593.1222 or email servicedesk@ohio.edu.

Netiquette (Email Etiquette)

When you write an email to your advisor/instructor:

Tech Depot

The Tech Depot is your one-stop shop for technology needs. As a student, you are eligible to purchase laptops and desktop computers, tablets, and software at discounted prices. For information about purchasing software, including Microsoft Office for Windows or Mac OS, visit www.ohio.edu/oit/techdepot/software.

The Tech Depot also offers repair services. For more information about their services, visit www.ohio.edu/oit/techdepot, call 740.597.DEPO (3376), or email techdepot@ohio.edu.



Quick Links

quick link to MyOHIO Portal quick link to Blackboard quick link to important dates quick link to OIT tech support
Nonterm-based Web Catalog