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Building Blocks

Additional functionality and enhancements can be added to Blackboard through the installation of Building Blocks. These Building Blocks, or B2s as they are sometimes called, contain content that has been provided by a third-party company. As a means to enhance your teaching and learning experience at Ohio University, many new Building Blocks have been added to our installation of Blackboard. Below you will find a comprehensive list of these Building Blocks, instructions for their use, and contact information in the event that support is needed.

Please note: as the Building Block content is provided by third-party companies, support for the Building Blocks is also provided by those companies.

Cengage Learning MindLink

About Cengage Learning: http://www.cengage.com/about/

  • Student Support:
    • Cengage Learning Technical Support
    • Course-specific tech support link accessed in OU Blackboard
    • www.cengage.com/support
    • Phone: 800-354-9706, option 5, option 2
    • Monday-Thursday: 8:30am – 9:00pm Eastern
    • Friday: 8:30am – 5:00pm Eastern
    • Please note we offer extended and weekend phone support hours during the start of the semester
    • 24/7 Live Chat Support

Learning Objects Campus Pack

  • Help Center for Students/Instructors:
  • Contact:
  • Troubleshooting Information for Campus Pack Support:
    • LMS URL: blackboard.ohio.edu
    • LMS Version: 9.1.201410.160373 (Bb 9.1 Oct 2014)
    • Plug-in Version: 4.12.1


  • Support for McGraw-Hill
  • Troubleshooting Information for McGraw-Hill Support:
    • LMS URL: blackboard.ohio.edu
    • LMS Version: 9.1.201410.160373 (Bb 9.1 Oct 2014)
    • Plug-in Version: 2.3.91201410.41


Pearson’s MyLab & Mastering





Acess Blackboard button

System Status

Blackboard is currently operational.

Please note that Blackboard Support is aware of the Global Navigation Menu issue with Updates being absent for some users.  The vendor confirms this to be a known issue and we are working on the solution. Updates and notifications still remain functional under the My 9.1 Bb tab and the What's New module.  The mobile Blackboard app, Bb Student, can also be used to access this information.  We are sorry for problems this issue may cause.

Blackboard Tips

Instructors:  Remember to make your course available for student viewing.  Here are the steps:

  • Open the course within Blackboard
  • Go to the Control Panel
  • Select Customization
  • Select Properties
  • Change the Available marker to Yes
  • Click Submit

Students:  If you do not see your course in Blackboard, it is because your instructor has not yet made it available to you.  Please note:  your instructors have the option to use Blackboard, it is not required, so some of your courses may never appear within Blackboard.