Blackboard

Building Blocks

Additional functionality and enhancements can be added to Blackboard through the installation of Building Blocks. These Building Blocks, or B2s as they are sometimes called, contain content that has been provided by a third-party company. As a means to enhance your teaching and learning experience at Ohio University, many new Building Blocks have been added to our installation of Blackboard. Below you will find a comprehensive list of these Building Blocks, instructions for their use, and contact information in the event that support is needed.

Please note: as the Building Block content is provided by third-party companies, support for the Building Blocks is also provided by those companies.

Cengage Learning MindLink

About Cengage Learning: http://www.cengage.com/about/

  • Student Support:
    • Cengage Learning Technical Support
    • Course-specific tech support link accessed in OU Blackboard
    • www.cengage.com/support
    • Phone: 800-354-9706, option 5, option 2
    • Monday-Thursday: 8:30am – 9:00pm Eastern
    • Friday: 8:30am – 5:00pm Eastern
    • Please note we offer extended and weekend phone support hours during the start of the semester
    • 24/7 Live Chat Support

Learning Objects Campus Pack

  • Help Center for Students/Instructors:
  • Contact:
  • Troubleshooting Information for Campus Pack Support:
    • LMS URL: blackboard.ohio.edu
    • LMS Version: 9.1.201410.160373 (Bb 9.1 Oct 2014)
    • Plug-in Version: 4.12.1

McGraw-Hill

  • Support for McGraw-Hill
  • Troubleshooting Information for McGraw-Hill Support:
    • LMS URL: blackboard.ohio.edu
    • LMS Version: 9.1.201410.160373 (Bb 9.1 Oct 2014)
    • Plug-in Version: 2.3.91201410.41

Panopto

Pearson’s MyLab & Mastering

Turnitin

VoiceThread

WebAssign

WileyPLUS

Acess Blackboard button

System Status

Blackboard is functioning as expected.

The Turnitin ETS e-rater service will be unavailable between 3 AM and 7 PM EDT on Sunday, October 22, 2017 for vendor maintenance.  Any Turnitin submissions during that time will not be evaluated by the e-rater grammar checking tool.

 

 
Blackboard Tips

Click here to view Blackboard tips
 

The Crocodoc document preview service is considered to be functioning normally as long as the conversions are completed within 36 hours.  The service can only convert a few documents at a time, so when a large number of submissions are made system-wide, a back log is expected.  If a conversion is taking longer than 36 hours, the vendor would consider that submission stuck/failed and recommends the instructor allow a new submission/attempt.  Instructors should note that students are not at fault for these delays and failures, and should not be penalized when it occurs.