No Show Policy

OhioHealth Campus Care at Ohio University

Policy and procedures

OhioHealth Campus Care recognizes that there are numerous reasons for which a student might be unable to keep a scheduled appointment, in order to serve each student in the best way possible, advance notice is needed if a student will be unable to keep a scheduled appointment. The following procedure will be followed in the event of a missed appointment without advanced cancellation notice:

  • The student will receive an email if they miss two appointments without advanced cancellation notice. The email will inform the student that a third missed appointment without notcie could result in a patient dismissal from the Campus Care practice. 
  • Students that feel there are special circumstances related to the no-show or late cancellation may request a review by emailing explanation to  campuscare@ohio.edu  for review by the practice manager and the student's provider.