Students can connect with faculty, advisor or anyone in the support services very easily. The system allows you to make online appointments. The students can also raise their hand or ask for help through the system. Students are also responsible to follow up with a flag and take the necessary steps recommended by their faculty or advisor.
Students should immediately take the necessary steps suggested in their emails. If the flag is raised by the instructor, meet the instructor during the office hours or by appointment to talk about the concern and take action and steps that is recommended to improve academic performance.
The only people who can see the things posted on MOSN are you, the student, and the student's advisors. The notes you write will also be published in the FAC notes.
The faculty can raise an early alert flag any time during the semester when having concerns about students’ academic performance, attendance issues, missing assignments or any other performance issues in the class. Academic advisors or people in the students support network will follow up with the student to address the concern and help the student by guiding them to appropriate resources/support services.
Faculty can always encourage and motivate their students by raising a kudo. Students always love to hear positive feedbacks from their faculty and it helps students’ keep up their good work.
When the student reaches out to you about the flag and you have talked about the concern it is always recommended that you resolve or clear the flag. This will help academic advisors reach out to only students who actually need help and who have not taken any action about their flag. It will also prevent multiple outreaches to the same student by different student services personnel.
It is always the best practice to resolve the flags immediately after you have talked to the student. You could close the loop and leave a comment to let the student’s network know the reason for resolving the flag.
It is best practice to assign yourself a flag when reaching out to a student. This helps you and other connections to the student, see that you are working on getting communicating about the concern.
MOSN has been in place for about four years. It’s within the last couple that we have moved Academic Alerts and Midterm Grade Reports to MOSN. We’ve always asked for faculty to help identify students of concern, we now just ask for it to be completed in the MOSN system. With your help, we can identify struggling students and follow up with them all in one system. By raising a flag, you trigger a robust student support initiative for that student. Everything from self-remedial communication to in person meetings.
This is great! Getting to speak to a student in person about your concern is ideal! Log back in to MOSN and lower the flag. This will let others know that you resolved the concern, and there is no need to reach out to the student.
Yes! You can send “kudos” to students. This is a great way to inform students of their good work and encourage them to continue working hard.
Anytime! Most instructors submit feedback using the six-week progress surveys, but if you have a concern before or after those surveys are distributed, you can still submit feedback. This is particularly helpful if a student has stopped attending classes or has missed a major exam or assignment early in the semester. To raise a flag outside of the progress survey, find the student under the “My Students” tab, check the box next to their name, then click the flag box to submit your concern.
Students receive an immediate email after you submit feedback so that they can begin taking action. This email includes your comments and list of helpful related resources. Academic advisors and college student services staff also receive notifications so that they can reach out to students for additional support. The MyOHIO Success Network prioritizes level of need, so that advisors can reach out to students with the most notifications first. An advisor may resolve a flag after discussing concerns with a student or making several attempts to contact them with no response. You may receive an email when an advisor resolves a flag if they opt to “close the loop,” letting you know what action has been taken.
Once you hit SUBMIT you can’t get back in. Don’t hit SUBMIT until you are sure you have entered all the information you want to include.
You do not have to complete the Progress Survey all at once! Click “Save Draft” to return and finish at a later time.
If you click NEVERMIND all the information you included thus far will be erased!
If students are missing from your Progress Survey, please send me names and I will investigate. In the meantime, if you would like to raise flags or give kudos to those students, please follow the instructions included below.
Progress Surveys are only for full-term courses. If you are teaching a course that is not full term, you will not receive a Progress Survey for that course.
The “Come See Me!” flag is sent from the instructor’s email. If you choose “Come See Me,” the student will receive the following message:
[Student First Name],
I would like to meet with you to talk about strategies you can use to improve your performance in [name of the course].
Specifically: [Notes entered by instructor].
To set up a time to talk you can either reply to this message or stop by my office.
I look forward to talking with you soon.
Sincerely,
[Name of instructor]
You decide!
| Minimal | Raise a flag for students who are currently failing your course. If all of your students are doing well, submit the survey with no feedback. |
| Optimal | Raise one flag or kudos for each student struggling or excelling in your course. |
| Maximum | Raise flags or kudos for each student and provide comments about their performance in your course. |