Ohio University

Counseling Frequently Asked Questions

Where Is CPS Located?

We are on the third floor of Hudson Health Center, located on North Green. A campus map is available, where Hudson Health Center can be found between coordinates H-3 and I-3. Hudson Health Center is marked as #35 on the map. You may call us at (740) 593-1616 for further directions and parking information.

No In-person appointments are offered at this time. We are working toward TeleMental Health Services. To speak with a counselor, please call CPS at 740-593-1616.

What Services Are Available?

If you're a registered undergraduate or graduate student, and you have chosen WellBeing or are under the Guaranteed tuition plan for the current semester, CPS provides the following services at no charge: 

  •  Individual counseling and psychotherapy 
  •  Group counseling and psychotherapy 
  •  Marriage and couples counseling -- one member must be an OU student. 
  •  Crisis intervention 
  •  Psychiatry 
  •  Special testing 
  •  Consultation -- that is, talking with you when you are worried about others. 
  •  Topical workshops 
  •  24/7 Crisis Intervention Service: 740-593-1616

We can offer you short term individual counseling sessions.  Please note that there are fees for special and student-requested tests. You can talk to a counselor over the course of the academic year, as well as during breaks and summer. Your counselor also may recommend that you participate in group counseling instead of, or along with, your individual sessions. In addition, CPS maintains contact with various community mental health resources so we can arrange referrals for additional help if necessary.

To learn more about our services offered, please visit our Services page.

How Do I Make an Appointment?

Your counseling experience begins with a Drop-In appointment, available on a drop-in basis Monday through Friday, from 9:45 am until 3:15 pm. If you are absolutely unable to come during drop-in hours, please call 740-593-1616 and someone will assist you.

No In-person appointments are offered at this time. We are working toward TeleMental Health Services. To speak with a counselor, please call CPS at 740-593-1616.

How much do services at CPS cost?

Please visit the WellBeing webpage for more information or contact wellbeing@ohio.edu for specific questions.

What If My Concerns Are Urgent?

Anyone contacting CPS for counseling will be asked about the urgency of the situation. Depending on the nature and timing of an emergency, you may be informed about walk-in hours on that same day, or given the opportunity to speak on the phone with a counselor as soon as possible, or referred to the Ohio University Police Department 740-593-1911. You will usually be given an emergency appointment the same day you request services. During an emergency consultation, the counselor will spend time helping you decide on a plan of action to help you resolve the immediate crisis. Should you require emergency care when CPS is not open, please call CPS at 740-593-1616 to speak with an after hours counselor, or please go to your local emergency room or call the Ohio University Police Department 740-593-1911. 

No In-person appointments are offered at this time. We are working toward TeleMental Health Services. To speak with a counselor, please call CPS at 740-593-1616.

What Will Happen During My First Session?

Most situations are not emergencies. Under these circumstances, an initial contact is scheduled that lasts about 30 minutes. The receptionist will ask you to complete some forms before your appointment in order to provide the counselor with information about your concerns, and you will also spend 15-20 minutes on a secure computer entering information about yourself. During this initial session your counselor can answer any questions about us as well as provide information about our policy on confidentiality. The counselor will ask questions about your reasons for seeking counseling, the circumstances involved in your concerns, and your previous experiences.

What Happens After My First Session?

If you and your initial counselor decide that continued counseling at CPS would be beneficial, you might continue meeting with that individual, or be assigned to a counselor from either our permanent staff or our advanced graduate students. Your assigned counselor will contact you to schedule the first appointment. If you have any strong preference as to whom you would like to see, you need to inform your initial drop-in counselor. This counselor may recommend that you try couples or group counseling, and if you need additional CPS services, or services that are beyond and/or different from what we can provide, we will help you find the most appropriate source of help and facilitate a referral.

Are Services Confidential?

Information shared in counseling is regarded by law as privileged communication, and with rare exceptions it cannot be disclosed to others without your explicit permission. In other words, no one outside CPS, including faculty, parents, and administrators, has access to your records or what you discuss with your counselor. Nothing appears on your records elsewhere in the university, nor is information you disclose to a counselor disclosed to anyone unless you request and authorize it. In addition, what you talk about with your counselor will not be made a part of any of your record elsewhere in the University unless you request or authorize it. 

All of our counseling services are confidential with the rare exception of situations where a person poses an immediate and serious risk to the well-being of himself or herself or to others. Also, Ohio state law requires that therapists report suspected cases of child or elder abuse, or the abuse of a disabled person. There may also be situations in which CPS is required to release records in order to comply with a court order. If you have concerns or questions about confidentiality or any other matter, please bring them up with your counselor. As of April 13, 2003, CPS is compliant with federal HIPAA regulations. All clients will be provided with a copy of our HIPAA-compliant privacy policy. You may view this policy online via this link.

Do You Provide Medication?

Psychiatric consultation for medication is available on referral from professional staff and student health services (Campus Care). For more information regarding psychiatry, please visit Psychiatric Consultation.

When Is CPS Open?

During the academic year we are open from 8:00 a.m. to 5:00 p.m. weekdays. Should you require emergency care when we are not open, please call CPS number 593-1616 and a counselor will assist you. During an emergency you can also go to your local emergency room or call OUPD, 593-1911.

Do you write letters for Emotional Support Animals (ESA)?

The Counseling and Psychological Services (CPS) does NOT provide documentation or letters of support for Emotional Support Animals (ESA).