Ohio University

Web Support

Our team provides strategic support for University and Division priorities, such as providing a window into the robust student life experience at OHIO through the Division's many websites. We provide annual trainings to our Division colleagues on web editing and following user experience and accessibility best practices. The SACM web team's primary role is to oversee and enhance the user experience of Division websites.  

Is your edit a surface level content change, document upload, or staff listing update?

If you have attended one of our Division web trainings, then you are able to make these changes independently. If you have not attended such a training, check with others in your department to determine who has been designated as a web publisher for your area.

If you are having trouble, you can visit OIT’s Web CMS (Drupal) help page to review Drupal usage. If you get stuck and can’t move forward, submit a request for assistance completing your edit.

Are you requesting edits to the structure of your navigation, design of your home page, or overall website?

Good user experience design takes time, research, and strategy. University Communications and Marketing's web team provides support evaluating websites according to audience needs. 

Submit a request to UCM

Are you requesting a new web page, edits to a home page or navigation menu, or other major formatting changes?

We’re here to help! Please submit a web request form and provide adequate information for us to complete your request and contact you. We will consider best practices for the user experience and web accessibility in our approach when responding to your request. We will be in touch when the request is complete. Our team does our best to meet your desired deadlines. We cannot always accommodate rush requests. Timelines are variable by project scope.

Are you requesting a new website?

New websites require collaboration with UCM, and we will need to work with them to establish a timeline and game plan. Please reach out to your SACM contact to discuss the possibility of a new website.