Hometown: Latakia, Syria
Year Graduated: 2016, graduate degree expected Summer 2020
School: J. Warren McClure School of Emerging Communication Technologies; College of Business
Major: Information and Telecommunication Systems (ITS); Business Administration (MBA).
Current job title and location: Senior professional service consultant, Epicor
What do you do? I implement Electronic Content Management (ECM) solutions in the accounts payable field to help companies max their return on investment.
What made you come to Ohio University? Were there other places you considered? The university’s great reputation and the location and accessibility of the city of Athens helped me choose OHIO. Some of the other places I considered were Ohio State, Cincinnati, and the University of Denver.
How did the Scripps College of Communication equip you with the skills you needed to succeed? There are too many to count, but, most importantly, the college prepared me for real-life situations and scenarios that, as a student, you would not think of. The college also taught me professional, selflessness and self-accountability skills.
What about your experiences here was so memorable? I loved working and learning from top industry professors and staff. Also, the city of Athens has so many great locations to wind down after a long day full of classes. The most memorable experience I had was DJ'ing before the Ying-Yang Twins for #TBT Concert, an Ohio University-created event.
Tell us about your career path. After graduating from Ohio University in 2016, I moved to Cleveland area (Westlake) to work with a Cleveland based company called Hyland Software. I was a technical consultant in the healthcare field for their software OnBase for about three years. After that, a job opened in an Austin, Texas-based company called Epicor to work remote in their ECM software DocStar. I am currently working remotely from Cleveland in that position.
While working with Hyland Software, I decided to advance my career to go back to Ohio University PMBA program doing my MBA degree with focus in Data Analysis field on top my undergrad degree (ITS) and two minors (Computer Science & Business Administration).
How has your work life and or focus changed due to the spread of COVID-19 in the U.S. and resulting precautionary measures? Fortunately enough, my job is remote so I was not asked to move nor change my work routine, which is nice.
The business market has been suffering a little bit due to the unknown from this disease, so some projects were placed on hold and others were moving in a faster rhythm. Not much has changed besides a slow period towards the beginning of this quarter due to business confusion on the next steps.
COVID-19 certainly changed the way we look at the world. It made most, if not all, of us realize how many things we take for granted and helped us open our eyes more to our daily health. It certainly made me wash my hands more frequently and wipe everything I bring inside my place.
What advice do you have for current students? The biggest advice, which most students hate to hear, is to listen to your professors. I am not saying this because I want to annoy you. Not at all. It is because I was in your shoes once and I didn't listen very well to my professors who had better ideas and vision about work than I did as a student. There are many things I could have done differently, which would have made my career path even better and brighter. I’m not saying that I don't enjoy what I do, but listening from those with experience is better than going into the field with little to no knowledge at all.