Outlook: Ohio University News & Information

New university ombudsman appointed

Feb 22, 2010
From staff reports

Executive Vice President and Provost Pam Benoit has announced the appointment of Dianne Bouvier as university ombudsman effective March 1.

The university ombudsman reports to the Office of the Executive Vice President and Provost and functions independently of existing administrative structures.  The ombudsman acts as a source of information and referral, aids in answering questions, and assists in the resolution of concerns and critical situations.  The ombudsman also prepares composite reports for the university community that document trends in grievances and concerns, identify patterns or problems in university policies and practices, and assess the overall climate of the institution.

Bouvier has been associated with Ohio University since 1990.  She holds an M.A. degree from Fitchburg State College and an M.B.A. from Ohio University. 

From 1995 to 2001, Bouvier was an assistant ombudsman at Ohio University.  In 2001, she joined the Office of Institutional Equity as an assistant director.  In her work as an assistant director, Bouvier served as a resource for faculty, staff and students on hiring protocol, affirmative action, pay equity, harassment and discrimination, equal employment opportunity laws, and university policies and procedures. 

"I am humbled and honored to serve as the university ombudsman," Bouvier said.  "My role will be to serve as an impartial, confidential and informal resource for students, faculty and staff; and to serve as an advocate for fair and equitable processes at Ohio University."

Benoit noted that Bouvier's deep understanding of the role of an ombudsman as well as her familiarity with the culture, structure and policies of the university make her an ideal appointment.  "I have great confidence in Dianne's ability to help all members of the university community productively resolve issues.  She impressed me and the search committee with her professionalism and willingness to dedicate herself to the mediation and problem-solving that is at the heart of the ombudsman's role."

Bouvier was selected to serve in the role of ombudsman after the completion of a university-wide search conducted by a committee chaired by Yegan Pillay (College of Education).  Other members of the committee included Charlene Kalenkoski (College of Arts and Sciences), Lisa Kamody (University College), Joanna Stolzfus (Facilities Management), John Calhoun (Student Senate) and Joshua Bodnar (Graduate Student Senate).

Bouvier replaces Merle Graybill, who served as university ombudsman for two years and has left the university to pursue new career opportunities.  "I am grateful for Merle's service as university ombudsman," said Benoit.  "She was a tremendous asset to the university and her willingness to continue her work until a successor was named is much appreciated."

The Office of the University Ombudsman is located in Baker University Center 501.  Appointments can be scheduled by calling 740-593-2627.


Published: Feb 22, 2010 4:06 PM

Dianne Bouvier

Dianne Bouvier

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