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Monday, February 9, 2004
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Lunch and learn sessions

By Natalie Smith

Bring your lunch and join your co-workers for some healthy-focused learning. Beginning Feb. 10, the Ohio University Office of Professional Development (UPD) is kicking-off the Winter Lunch and Learn Series to University employees wanting to increase personal and professional development.

The Lunch and Learn program developed fall quarter 2002 as a way of presenting employees with an opportunity to use their lunch break for strengthening professional development. A new topic is presented every week, each of which is chosen by the UPD.

"Through our evaluation form given to each Lunch and Learn participant, [we] look closely at topics that employees suggest that we offer," says Tammy Gardner, assistant director of UPD. "I try to stay abreast of what is happening at the University and in higher education."

Each session provides employees with valuable information from someone who has established credibility on their subject, Gardner says.

Topics this quarter include familiarizing yourself with the airport and its role, coping with anxiety and learning the facts about the office of internal audit basics. On March 6, Gardner will present "Give 'em the Pickle! ? Principles for Exceptional Customer Service," which will cover the four key principles to keeping University customers happy.

"All of us, regardless of our title or position, are in the business of customer service, because all of us have internal and external customers," Gardner says.

All Lunch and Learn sessions take place in the Human Resources and Training Center 150. Sessions run from 12-1 p.m. every Tuesday. Admission is free.

For a complete list of events or to register online, visit www.ohio.edu/upd. The registration deadline is one week prior to the session you want to attend. For more information, contact the office of professional development at (740) 597-2194 or upd@ohio.edu.

Natalie Smith is a student writer with University Communications and Marketing.

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