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Expanded IT services coming to Baker

May 23, 2008  
By Sean O'Malley  

The Office of Information Technology (OIT) will reconfigure Baker University Center's first-floor computer lab this summer to include a full-service technology depot that offers a wide range of IT-related services. The location will continue to offer a computer lab.

New services will include:

  • University identification cards
  • Virus recovery CDs
  • Walk-in technical support
  • Computer repair pickup and dropoff
  • Software distribution and sales
  • Clicker distribution and sales
  • Computer sales

OIT also will establish easy-access kiosks in high-traffic areas of Baker to allow individuals to check e-mail and perform other basic Internet tasks without having to sign in at the lab.

David Steortz, OIT customer support services director, said bringing these services to Baker Center will address two of the most common complaints about technology access on the Athens campus: long walks to the HDL Center and confusion about whether a service is located there or in the Computer Services Center.

"Given its central location on campus, the prospect of opening a 'one-stop-shop' in Baker Center to meet students' technology needs is exciting," said Richard Carpinelli, associate vice president for student affairs. Faculty and staff also will be able to take advantage of the depot's services.

Both Student Affairs and Student Senate were involved in the decision to open the depot, which is slated to occur by the start of Precollege Orientation on July 24.



Related Links
Office of Information Technology: http://www.ohio.edu/technology/ 
Baker University Center: http://www.ohio.edu/center/  

Published: May 23, 2008 11:26 AM  

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