WiFi frequently asked questions

What is “OHIO University Guest”?

An unencrypted, open access, low speed network designed to provide basic Internet to guests who are not eligible for eduroam. Speed is capped at a fixed rate, and services like printing, shared network drives and AirMedia that require an 'on campus' connection will not work. If you are a current student or employee, you should use "OHIO University." If you are a guest who is not eligible for eduroam, and you require faster speeds or access to on-campus services, you will need to have a current employee sponsor your access.

MAC Laptop does not stay connected to the WIFI

We identified a bug issue on Apple MAC devices that have any version of MAC OS to where the laptop will not stay connected and look like it is roaming. Below is a fix for the Apple bug:

Why does my machine always connect to “OHIO University Guest” instead of “OHIO University”

Mobile devices have WIFI profiles saved on the machine to remember WIFI networks you have joined. The profile list is set-up in the order you connected to those WIFI networks. The machine starts from the top profile and scans down through the list to see if the location you are in has a WIFI profile that has been saved and can be used. If "OHIO University Guest" is closer to the top of the list and ahead of "OHIO University" it will connect to the first one it can in your profile list. 

Solution: Move the "OHIO University" profile to the top of the WIFI profile list. If you need further assistance please call 593-1222.

What is a “Sponsored Guest Account"?

As a guest, you can access limited speed, basic Internet through "OHIO University Guest" with no login required. If you need faster access or access to 'on campus' services, you will need an employee to sponsor your access. Visit Guest Accounts for more information.

Where is wireless available?

Wireless is accessible in all Ohio University buildings on all campuses. 


What devices can be used on the “OHIO University” wireless network?

Any device that supports 802.11a/b/g/n with WPA2 Enterprise can be used on the "OHIO University" Wireless network. Web-capable devices that do not support WPA2 Enterprise can use the "OHIO University Guest" network.

Can I hook up my entertainment system (XBox, Wii, Playstation, Roku, Apple TV, etc.) to the wireless network?

For better performance you are encouraged to connect entertainment devices to the wired network whenever possible. If the device does not have a wired network port, you may use WPA2 Enterprise to access the NextGen Wireless network.

If your device does have a wired port and does not support WPA2 Enterprise,you may contact the OIT Service Desk for alternative solutions.

What network speeds does the Ohio University WiFi support?

The "OHIO University" and eduroam wireless networks will offer speeds up to 300 Mbps for devices that support 802.11n.  Devices that use the older 802.11a/b/g protocols will also be supported but at a lower speeds. Performance, however, depends on many factors such as the capabilities of the wireless device, the location of the system/service you are accessing and the traffic levels at various places along the network path, etc.

The open access "OHIO University Guest" wireless network is capped at speeds sufficient for email and basic web access.

What if my device does not work with “OHIO University” or “OHIO University Guest”?

If your device does not work with either“OHIO University” or “OHIO University Guest” network, please use a wired network connection, if possible. If a wired connection is not available, please contact the OIT Service Desk at (740)593-1222 or other alternative solutions.

Is the Ohio University wireless network secure?

The "OHIO University" and "eduroam" wireless connections are secured/encrypted via WPA2 Enterprise.

The "OHIO University Guest" wireless connection is unencrypted, does not require a login and does not provide access to 'on campus' services like printing, AirMedia and shared network drives.