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Installing Fetch

These instructions apply for those who will be working with any of OIT's static-page web servers, including people2.ohio.edu, ww2.ohio.edu, etc. There are links at the end of this page leading to the step-by-step instructions for using Fetch, depending on which server your files are on.


If you get an error message about a revoked serial number when you try to run Fetch, get the new installer for version 5.7.4 from the downloads page linked in step 1, and use that.



  1. Get the installer that includes Ohio University's license information through:

  2. After completing the download for the most recent available version, you will have a ".dmg" (disk image) file; move it to a location of your choosing, and then double-click on it. Proceed as usual for Macintosh software installation.

    Some people have experienced difficulty because Fetch 5.3 and 5.3.1 did not permit direct replacement. If that happens to you, remove the (old) Fetch application file from the "Applications" folder into the trash before attempting to install the new version.

  3. After installation is complete, the license information will be configured for "all users of this computer," but the license is activated only during the login process; therefore, log out and log back in, (or re-start your Mac, which includes those steps).

  4. Launch Fetch and select "Check for Update" from the "Fetch" menu; upgrade to the latest version, if a later version (e.g., 5.7.5) is available.

  5. After Fetch is launched, before you make your first connection, or at a later time, you should check the Preferences:

    • Choose "Preferences" from the Fetch menu.

    • In the "General" tab, have a check in the box for "Show New Connection dialog at startup."

    • In the "General" tab, do also have a check in the box for "Use passive mode transfers (PASV)."

    • In the "Upload" tab, have checks in the boxes for BinHex files and MacBinary files, but do not have a check in the boxes for Text files or for Other files.

    • In the "Proxy" tab, if you are working on campus, set a Proxy type of "None." This is also likely to be the appropriate choice from off-campus.

  6. Go to the appropriate version of the step-by-step instructions for using Fetch: