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Installing Fetch

These instructions apply for those who will be working with any of OIT's static-page web servers, including people2.ohio.edu, ww2.ohio.edu, etc. There are links at the end of this page leading to the step-by-step instructions for using Fetch, depending on which server your files are on.


If you get an error message about a revoked serial number when you try to run Fetch, get the new installer for version 5.7.4 from the downloads page linked in step 1, below, once it is available, and use that.



  1. Get the installer that includes Ohio University's license information through:

  2. After completing the download of the most recent version, you will have a ".dmg" (disk image) file; move it to a location of your choosing, and then double-click on it. Older versions' installers are in different formats (.zip or .bin); if you encounter any difficulty installing them, please contact the OIT Service Desk (593-1222 or servicedesk@ohio.edu).

    After installing Version 5.7.3 or later, the license information will be configured for all users of this computer, but is activated only during the login process; therefore, log out and log back in, and then skip to step 4.

  3. If the available installer is for a version prior to version 5.6, then after you install it, which will include Ohio University's license information, select "Check for Update" from the "Fetch" menu, and proceed to upgrade to the latest version.

    Some people have experienced difficulty because Fetch 5.3 and 5.3.1 did not permit direct replacement. If that happens to you, remove the (old) Fetch application file from the "Applications" folder into the trash before attempting to install the next version (you can always re-create it by running the old installer that you saved in step 2).

  4. After Fetch is launched, before you make your first connection, or at a later time, you should check the Preferences:

    • Choose "Preferences" from the Fetch menu.

    • In the "General" tab, have a check in the box for "Show New Connection dialog at startup.

    • In the "General" tab, do also have a check in the box for "Use passive mode transfers (PASV)."

    • In the "Upload" tab, have checks in the boxes for BinHex files and MacBinary files, but do not have a check in the boxes for Text files or for Other files.

    • In the "Proxy" tab, if you are working on campus, set a Proxy type of "None."

  5. Go to the appropriate version of the step-by-step instructions for using Fetch: