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Tech Ready: Non-Instructional Staff

Tech Ready: Non-Instructional Staff

Tech Ready: Wi-Fi and Network

Connecting on campus

  • Many devices like laptops, tablets, and smartphones can connect to eduroam. To connect other devices such as smart TVs, game consoles, smart speakers, and wireless printers, you will need to register your device.

How to connect any device to wi-fi

  • Most buildings on the Athens campus have wi-fi. Reception is also available in many outdoor locations and parking lots.

Connecting off campus

Some university applications and tools can only be accessed using a Virtual Private Network (VPN) or using Virtual Desktop Infrastructure (VDI). 

  • Campus VPN creates a secure tunnel to the campus network, making your local device appear to be a part of the University network. When connected, all of your internet traffic goes through the campus network.
  • VMware Horizon View (VDI) allows you to remotely accesses a Windows desktop environment from any PC, Mac, iOS, or Android device. When connected, the virtual desktop's screen images are sent to your device, and your keystrokes and mouse movements are sent to the virtual PC.
     
Feature Campus VPN VMware Horizon View (VDI)
Resource-intensive for your device Yes No
Works with high latency connections (e.g. satellite internet) No No
Allows you to print wirelessly to OHIO printers from off-campus Yes By request
Available for faculty and staff Yes Yes
Available for emeriti Yes No
Available for students By request Yes (Features will vary depending on course enrollment and college affiliation) 
Available for graduate student employees Yes No
Requires multi-factor authentication to access Yes No
Best for accessing sensitive data No - though the VPN connection itself is secure, it does create local copies of data on your device while you work Yes - data does not leave the virtual desktop unless you configure it to do so
 
Best for accessing University-supported, Windows-based applications (e.g. computer lab applications) No Yes - list of applications
Access to Network Attached Storage (NAS) on shared.ohio.edu and home.ohio.edu. Yes Yes
Licensing access to validate/activate software like ArcGIS, AutoCAD, and Microsoft workstations Yes No

 

Tech Ready: Accessing Your OHIO Account

Setting up your OHIO account

If you are new to the University or returning after an extended absence, you will need to activate your OHIO ID

Using your account

Your OHIO ID and password are required to access most online services at Ohio University, such as:

  • My OHIO Portal - A personalized, customizable web gateway to many OHIO online services
  • My OHIO Student Center -  An application used for storing, managing, and updating student information such as registration and finances
  • My OHIO Success Network -  An information and communications hub for students, faculty, and student support staff 
  • Blackboard Learn - An interactive online tool for course-related materials and interactions between students and instructors
  • University Library Services - An account providing access to technology, research tools and information, and meeting spaces
  • Catmail - Office 365-based email account used for students, faculty, staff, and alumni
  • Workforce - application used for time and attendance tracking for student and hourly employees

Keeping your account secure

The Ohio University Information Security Office has many resources to make sure your online activities are safe and secure. Security is everyone's responsibility! Keeping your personal information safe is crucial.

Tech Ready: Software & Mobile Apps

Software downloads

OIT offers a number of software packages to the University or to specific groups like faculty, staff, or students at no cost or at a reduced cost. Our Licensed Software page lists all the available titles.

Office 365 applications, such as Microsoft Word, Excel, and PowerPoint, are essential to success at Ohio University. Anyone with an active OHIO email address can access Office 365 in a web browser, and all students and instructors have access to the downloadable applications.

Tools and Apps

App Description & Access

Blackboard
(Students)

Blackboard is a Learning Management System (LMS) where faculty can post course-related materials, class assignments, and grades.

Blackboard
(Instructors)

Blackboard is an interactive, Learning Management System (LMS) for posting course-related materials, managing student assignments, and grades.

Duo Mobile

Multi-factor authentication (MFA) protects users against lost or stolen passwords by adding a verification step to your OHIO login with the Duo Mobile application. 

Microsoft Bookings

Microsoft Bookings is a scheduling tool used to set up meetings with individuals across campus. Bookings will automatically synchronize with your Outlook calendar and attach a Teams meeting to each appointment.

Microsoft Forms

Microsoft Forms creates simple surveys and forms. Comparison: Microsoft Forms vs. Qualtrics helps you determine which tool is right for you.

Microsoft Excel
(Office 365)

Microsoft Excel uses spreadsheets to make calculations, graph data, and collaborate with others.

Microsoft OneDrive

Microsoft OneDrive is a file storage service and syncs to other Microsoft products. 

Microsoft OneNote

Microsoft OneNote is a digital notetaking tool for capturing information and data across all your devices. 

Microsoft Outlook
(Catmail)

Microsoft Outlook is used to access your OHIO email and calendar.

Microsoft PowerPoint
(Office 365)

Microsoft PowerPoint is used to develop engaging presentations.

Microsoft Teams 

Microsoft Teams is a team-based collaboration tool that provides audio or video calls, channeled conversations, instant messaging, and document collaboration.

Microsoft Word
(Office 365)

Microsoft Word is a word processing tool with additional collaboration features. 

Panopto

Panopto is a cloud-based application for recording lectures and sharing videos with others. 

Qualtrics

Qualtrics is an easy to use, powerful tool for creating, distributing, and analyzing online surveys. Comparison: Microsoft Forms vs. Qualtrics helps you determine which tool is right for you.

Top Hat

Top Hat is an instructional tool to create, adopt, and customize educational resources for courses. Students may use this tool to take live polls and quizzes, access digital textbooks, or complete assignments.

Web CMS

Web CMS provides an easy-to-use interface that allows users to author, administer, and manage web pages without requiring the user to have extensive knowledge of web markup and programming languages. Our Web CMS Help and Resources page contains tons of resources to help you create and edit user-friendly webpages.

 

There are also many tools you can access right in your browser.

If you would like help with a tool not supported by the University, please contact the IT Service Desk. OIT may ask you to submit an OHIO Technology Review Request.

Tech Ready: OHIO ID Card, Bobcat Cash, & Printing

Your OHIO ID card is used to verify your identity and to utilize services across campus. You can obtain an initial or replacement ID Card at Bobcat Depot.  

Use your ID for Bobcat Cash 

  • Funds in your Bobcat Cash account can be used to pay for printing, food, and other services across campus.  
  • Deposits to your Bobcat cash account can be made online or in-person. 

Use your ID for printing

Tech Ready: Hardware Recommendations

Hardware recommendations

OIT recommends the following minimum computing specifications so your device can accommodate standard University technology tools:

  • Device type: laptop or tablet
  • Operating system: Windows 10 or Mac OS (list of Apple's currently supported versions)
  • Memory: 8 GB RAM
  • Storage: 250 GB hard drive (solid state recommended over hard disk drive)
  • Processor: Intel Core i5 or AMD equivalent 
  • Network adapter: Wireless: 802.11 a/b/g/n (802.11ac recommended)
  • Display: 1280 x 768 or greater (Office 365 minimum)
  • Webcam: Yes - internal or external
  • Microphone: Yes - internal or external (can be found on many standard headphones)
  • Physical keyboard: Yes

For hardware specifications specific to your major, consider shopping by major at the Bobcat Depot.

Ohio University has instituted a laptop loaner program for any student who needs a computer (while supplies last). Learn more on the OHIO Coronavirus Technology Resources page.

Tech Ready: Phones and voicemail

Phones and voicemail

Ohio University provides land line telephone service in faculty and staff offices, conference rooms, and other public areas on all campuses. Voicemail can also be accessed on the go. 

Tech Ready: Getting Help

Many technology issues can be resolved by updating your device or software. Check your settings to make sure everything is up-to-date.

Are you having trouble with a webpage not loading correctly? Try clearing your browser cache and reloading the page. 

Get help with technology

The Office of Information Technology has many resources to help you learn how to use the tech tools available to the OHIO community:

 

Still have questions?

 

Contact the IT Service Desk